Inside Sales Coordinator - International Logistics Job at Randstad (Saint-Bruno)

Job Description

Our client is an International Freight Forwarding company, specializing in the transportation of alcoholic beverages, with global headquarters in Florence, Italy and offices in more than 20 countries around the world, including two in Canada – Toronto and Montreal. With superior global freight forwarding services. Our clients expertise combined with there longstanding relationships with the top ocean and air freight carriers mean goods are handled professionally and cargo space is available even in the most difficult market conditions. They are committed to offering competitive logistics support services to best meet all market needs.

Job Responsibility

Maintain and grow contact with assigned customer accounts from an Internal Sales perspective, ensuring all customer needs/ requests are addressed in a timely manner in coordination with the account manager
Update clients with any changes of services, surcharge implementations and new service routings on offer from carriers
Prepare quotations for clients via the company CRM system
Provide costing analysis and detailed breakdown to the operations department on sold services
Handle intercompany requests from overseas offices
Maintain the company CRM database, including: ensuring all clients are set up in the CRM system and are assigned to the correct sales and operations referents, and that clients’ contact information is correct
Participate in the preparation of periodic tenders for current and prospective clients in coordination with the commercial team, overseas offices and the applicable service providers
Maintain relationships with customers by conducting bi-weekly check-ins and participating in quarterly meetings with customers and account managers
Other duties as assigned

Requirements

Minimum 5 years of experience in international shipping/freight forwarding
Experience within procurement, sales and account management role is desirable
Understanding all modes of transportation (Ocean, OTR/Intermodal and Airfreight) is desirable
Proficient in Microsoft Office (Word, Excel, Power Point)
Strong organizational and problem-solving skills
Ability to prioritize and manage workload
Ability to work independently and as part of a team
Strong networking skills

Nice to have

Experience within procurement, sales and account management role is desirable
Understanding all modes of transportation (Ocean, OTR/Intermodal and Airfreight) is desirable

What we offer

Medical
Dental
Health
Vision covered 100% by employer
RRSP with company match up to 5%
3 weeks vacation
2 personal days
4 sick days
Hybrid work schedule 3 days in office 2 days from home after probationary period

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Inside Sales Coordinator - International Logistics

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