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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Inside sales & digital sales (click to door) management
Manage the performance of the managed dealer (s) aligned with Vodafone Strategies
Manage and coach the sales team of the dealer, increase conversion rate of half leads and full leads
Prioritise process improvements that will boost digital sales and follow the execution together with digital teams
Work on alternative dealer models for profitable growth
Work on new methods to increase fixed and solution sales of inside and digital channel
Central management of all leads coming from digital channels, outbound calls or campaigns
Verification and allocation of leads according to segmentation rules
Generation of new leads through outbound calls
Performance management of leads
Coordination and performance management of call center with regular KPI follow up meetings
Reporting and analysis
Process optimization and operational efficiency
Management of customer data according to KVKK and GDPR
Requirements:
University Graduation from a reputable University, from Business Administration, Economics, Social Sciences or Engineering Faculties
Experience in sales channel management, inside sales and/or lead management
Analytical, ambitious, team player
Experience in telecommunication sector or IT sector
Good command of Office tools
Nice to have:
Good command of English
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services