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Inside Sales & CLM Manager

vodafone.com Logo

Vodafone

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Location:
Türkiye , İstanbul

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Job Responsibility:

  • Inside sales & digital sales (click to door) management
  • Manage the performance of the managed dealer (s) aligned with Vodafone Strategies
  • Manage and coach the sales team of the dealer, increase conversion rate of half leads and full leads
  • Prioritise process improvements that will boost digital sales and follow the execution together with digital teams
  • Work on alternative dealer models for profitable growth
  • Work on new methods to increase fixed and solution sales of inside and digital channel
  • Central management of all leads coming from digital channels, outbound calls or campaigns
  • Verification and allocation of leads according to segmentation rules
  • Generation of new leads through outbound calls
  • Performance management of leads
  • Coordination and performance management of call center with regular KPI follow up meetings
  • Reporting and analysis
  • Process optimization and operational efficiency
  • Management of customer data according to KVKK and GDPR

Requirements:

  • University Graduation from a reputable University, from Business Administration, Economics, Social Sciences or Engineering Faculties
  • Experience in sales channel management, inside sales and/or lead management
  • Analytical, ambitious, team player
  • Experience in telecommunication sector or IT sector
  • Good command of Office tools

Nice to have:

Good command of English

What we offer:
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services

Additional Information:

Job Posted:
January 22, 2026

Work Type:
Hybrid work
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