Inside Sales Associate

• Take lead and action aggressive sales campaign to generate, pre-qualify leads, and schedule appointments
• Excess of 80-120 outbound calls daily
• Initiating sales with potential prospects over the phone
• Asking questions to engage customers and keep the conversation going
• Answering prospect’s inquiries about our product
• Converting prospect’s inquiries into sales opportunities
• Ensure a smooth sales process
• Manage incoming sales inquiries, emailing prospective clients
• Quoting for services and following up with these inquiries
• Converting difficult leads into customers
• Gathering and documenting customer information, payment methods, purchases, and reactions to our products and services
• Providing brand recognition by leaving buyers with an excellent impression of our company through effective customer relations, empathy, and effective communication skills
• Has a good understanding of product features and benefits and uses that knowledge to optimize sales with each customer
• Managing and updating the sales database
• Liaise with our Account Executives regarding upcoming appointments
• Consistently update our internal CRM systems

• Demonstrated excellent telesales experience
• Spoken English, with good diction over the phone
• Excellent communication skills and creative thinking skills
• Patience and ability to engage prospects in conversation
• Good sales-pitching ability
• Fast learning
• Working knowledge of relevant computer software
• Excellent interpersonal and problem-solving skills
• The ability to handle rejection and stress in soliciting customers
• Smart, tenacious, and persistent personality with ambitions to progress
• Organized
• Self-Initiating
• Knowledge of telephone and computer systems
• Ability to multi-task and manage multiple assigned tasks
• Complete tasks effectively within a tight time frame
• Ability to understand and deliver high-quality service
• Ability to effectively communicate issues, ideas, proposals, and solutions
• A valid Alberta driver’s license is mandatory
• The ability to work in a normal office-based environment
• The ability to carry basic office-based equipment and items

You have an attitude to continuously strive for customer excellence. This means a sole focus on an excellent product, excellent service, and excellent experience.

• Paid Vacation
• Personal wellness days
• Flexible work arrangement
• Lots of onsite parking
• Discount on all major computer equipment
• Company events
• Paid time off
• Extended Health Care
• Health Spending Account
• Discounted underground parking
• Solid career advancement opportunities