CrawlJobs Logo
Alfa Laval Logo Alfa Laval · Sales

Inside Sales and Customer Support Specialist

United States, Houston 70000.00 - 85000.00 USD / Year · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

We are seeking a proactive and customer-focused Inside Sales & Customer Support Specialist to join our dynamic team. In this hybrid role, you will play a pivotal part in driving sales while providing exceptional customer support. This is an excellent opportunity for a motivated individual who thrives on achieving targets, solving problems, and building lasting customer relationships.

Job Responsibility

  • Identify and qualify leads through inbound and outbound activities, including calls, emails, and online inquiries
  • Maintain an up-to-date and organized CRM with accurate lead and customer information
  • Proactively contact prospective customers to promote products/services and close sales
  • Develop tailored sales pitches and proposals to meet customer needs
  • Track and manage the sales pipeline to ensure consistent progress toward monthly and quarterly sales goals
  • Collaborate with the sales team to refine strategies and achieve revenue objectives
  • Identify opportunities to upsell or cross-sell additional products or services to existing customers
  • Educate customers on new offerings, features, and solutions
  • Serve as the first point of contact for customer inquiries, providing timely and effective solutions to issues
  • Escalate complex cases to appropriate teams and ensure follow-through until resolution
  • Guide new customers through the onboarding process, ensuring they are fully equipped to use products/services
  • Conduct product demonstrations and training sessions, as needed
  • Build and maintain strong relationships with customers by proactively addressing their needs
  • Collect and analyze feedback to continuously improve customer experience
  • Maintain accurate records of customer interactions, including issues resolved and recommendations provided
  • Prepare regular reports on support trends, customer satisfaction, and sales performance

Requirements

  • Bachelor's degree in business, marketing, communications, or a related field preferred or equivalent work experience
  • A minimum of 2 years of experience in inside sales, customer service, or a similar role
  • Proven track record of meeting or exceeding sales targets
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite
  • Strong interpersonal and communication skills (written and verbal)
  • Ability to build rapport and maintain positive customer relationships
  • Excellent problem-solving skills with a customer-first mindset
  • Strong organizational skills and ability to manage multiple tasks simultaneously
  • Adaptability to work independently and collaboratively in a fast-paced environment

What we offer

  • Healthcare plan
  • Dental plan
  • Vision plan
  • Wellness program
  • 401(k)
  • Paid holidays
  • Paid time off
Alfa Laval - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Inside Sales and Customer Support Specialist

8 matching positions

Inside Sales Support Specialist

This position combines customer service, estimating, project coordination, and m...
Location
Location
United States , Fond du Lac
Salary
Salary:
20.00 - 26.00 USD / Hour
signarama.com Logo
Signarama Alexandria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)
  • Strong communication and organizational skills with attention to detail
  • Proficient in Microsoft Office
  • willing to learn Signarama specific CRM and POS software programs
  • Ability to multitask and thrive in a fast-paced environment
  • Positive, team-oriented attitude and commitment to customer satisfaction
Job Responsibility
Job Responsibility
  • Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally
  • Prepare and deliver accurate sign and graphics estimates
  • Support outside sales staff with vendor quotes and purchasing for outsourced products
  • Coordinate project details with design, production, and installation teams
  • Manage permits, schedules, and customer communications throughout the project
  • Oversee quality control to ensure every job meets Signarama standards
  • Assist with marketing efforts including project photos, videos, and social media ideas
  • Maintain an organized, professional front office environment
What we offer
What we offer
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Competitive pay and paid time off
  • Short-term disability and life insurance (company paid)
  • 401(k) with company match after one year
  • Paid holidays
  • Fulltime
Read More
Arrow Right

Inside Sales Support Specialist

Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passio...
Location
Location
United States , Pittsburgh
Salary
Salary:
18.00 - 25.00 USD / Hour
signarama.com Logo
Signarama Alexandria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong proficiency in computer operations, including Windows Office and POS systems
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills
  • Understanding of basic sales and telemarketing principles
  • Exceptional communication and customer service skills
  • Ability to stand for extended periods and manage frequent computer use
Job Responsibility
Job Responsibility
  • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
  • Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
  • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
  • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance
What we offer
What we offer
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Professional Development Opportunities
  • Dynamic and Supportive Work Environment
  • Healthcare, 401K & Profit Sharing
  • Fulltime
Read More
Arrow Right

Inside Sales Support Specialist

Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passio...
Location
Location
United States , Pittsburgh
Salary
Salary:
18.00 - 25.00 USD / Hour
signarama.com Logo
Signarama Alexandria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong proficiency in computer operations, including Windows Office and POS systems
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills
  • Understanding of basic sales and telemarketing principles
  • Exceptional communication and customer service skills
  • Ability to stand for extended periods and manage frequent computer use
Job Responsibility
Job Responsibility
  • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
  • Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
  • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
  • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Professional Development Opportunities
  • Dynamic and Supportive Work Environment
  • Fulltime
Read More
Arrow Right

Inside Sales Support Specialist

Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passio...
Location
Location
United States , Temecula
Salary
Salary:
22.00 USD / Hour
signarama.com Logo
Signarama Alexandria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong proficiency in computer operations, including Windows Office and POS systems
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills
  • Understanding of basic sales and telemarketing principles
  • Exceptional communication and customer service skills
  • Ability to stand for extended periods and manage frequent computer use
Job Responsibility
Job Responsibility
  • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
  • Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
  • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
  • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance
What we offer
What we offer
  • Free uniforms
  • Opportunity for advancement
  • Wellness resources
  • Competitive Wage
  • Professional Development Opportunities
  • Dynamic and Supportive Work Environment
  • Fulltime
Read More
Arrow Right

Fire Protection Sales Specialist

Victaulic sales representatives are out on the road every day, meeting with valu...
Location
Location
United States , Chicago, Illinois; Aurora, Illinois; Naperville, Illinois
Salary
Salary:
100000.00 - 120000.00 USD / Year
victaulic.com Logo
Victaulic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Previous sales experience selling “value added” products/services, preferably related to the commercial construction industry, PVF industry (pipes, valves, fittings) or mechanical products
  • Demonstrated achievements in sales
  • History of developing and nurturing long standing relationships
  • Competitive nature
  • Flexibility and resiliency
  • Self-motivated and self-driven
  • Confidence, professional image, and engaging, affable personality
  • Strong problem-solving skills
  • Ability to be resourceful
Job Responsibility
Job Responsibility
  • Learn all about Victaulic’s products
  • Learn about grooved mechanical pipe joining methods and competitive methods (welding, flanging)
  • Understand construction cycles
  • Find and follow major construction, expansion or retrofit projects
  • Keep current with market trends and competitor activity
  • Integrate into local trade organizations and professional associations
  • Develop a business plan with Regional Sales Manager
  • Execute all phases of project pursuit and project management to secure a purchase order
  • Gain complete information for all quotation requisitions
  • Lead the inside sales team, engineering and other support staff
What we offer
What we offer
  • Company vehicle
  • Laptop
  • iPhone
  • Corporate credit card
  • Car maintenance card
  • Health and welfare benefits
  • 401K
  • Life insurance
  • Long and short-term disability
  • Parental leave
  • Fulltime
Read More
Arrow Right

Infrastructure Sales Specialist - Water / Wastewater

Infrastructure Sales Specialist - Water / Wastewater. Victaulic sales representa...
Location
Location
United States , Indianapolis; Fort Wayne; Louisville; Evansville
Salary
Salary:
Not provided
victaulic.com Logo
Victaulic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Previous sales experience selling “value added” products/services, preferably related to the commercial construction industry, PVF industry (pipes, valves, fittings) or mechanical products
  • Demonstrated achievements in sales
  • History of developing and nurturing long standing relationships
  • Competitive nature
  • Flexibility and resiliency
  • Self-motivated and self-driven
  • Confidence, professional image, and engaging, affable personality
  • Strong problem-solving skills
  • Ability to be resourceful
Job Responsibility
Job Responsibility
  • Learn all about Victaulic’s products and solutions
  • Learn about competitive methods of joining pipe (welding, flanging)
  • Understand construction cycles
  • Find and follow major construction, expansion or retrofit projects
  • Keep current with market trends and competitor activity
  • Integrate into local trade organizations and professional associations
  • Develop a business plan with Regional Sales Manager
  • Execute all phases of project pursuit and project management to secure a purchase order
  • Gain complete information for all quotation requisitions
  • Lead the inside sales team, engineering and other support staff
What we offer
What we offer
  • Company vehicle
  • Laptop
  • iPhone
  • Corporate credit card
  • Car maintenance card
  • Health and welfare benefits
  • 401K
  • Life insurance
  • Long and short-term disability
  • Parental leave
  • Fulltime
Read More
Arrow Right

Sales Support Specialist

We are looking for a personable and detail-focused Sale Support specialist to jo...
Location
Location
United States , Austin
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in sales support, customer service, inside sales, post-sales support, or order entry functions
  • Ability to manage a high volume of customer interactions while maintaining accuracy and professionalism
  • Strong organizational skills with the ability to multitask and manage time effectively throughout the workday
  • Intermediate proficiency in Microsoft Excel and working knowledge of Microsoft 365 tools
  • Comfort learning and using business systems such as CRM, pricing, or order management platforms
  • Strong written and verbal communication skills with a customer-focused approach
  • High attention to detail and the ability to follow established procedures for pricing, approvals, and order processing
Job Responsibility
Job Responsibility
  • Manage day-to-day sales support activities for an assigned territory while partnering closely with a designated sales manager
  • Process customer orders, pricing updates, approvals, and account-related entries accurately across internal systems
  • Coordinate shipment-related communication and follow up with customers to help ensure timely and accurate order fulfillment
  • Respond to a large volume of customer inquiries with professionalism, building strong relationships through clear and responsive service
  • Prepare and maintain sales support documentation, correspondence, and transaction records with close attention to detail
  • Work across multiple platforms, including Excel and Microsoft 365 applications, to track requests, update records, and support reporting needs
  • Balance competing priorities in a fast-paced environment while meeting service expectations and internal deadlines
  • Participate in onboarding and ongoing training to develop product, process, and system knowledge needed for long-term success
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Backup Support Specialist

This is a versatile, cross-functional role supporting Inside Sales, Onboarding, ...
Location
Location
Ukraine
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English written communication
  • Experience in Customer Support, Sales Support, or Back-Office roles will be a plus
  • Strong attention to detail and accuracy in data entry
  • Tech-savvy and confident using multiple apps and internal systems
  • Ability to multitask, prioritize, and work in a fast-paced environment
  • Customer-centric mindset with problem-solving skills
  • Ability to collaborate with different teams (Sales, Design, Operations)
  • Fast learner able to switch between workflows
Job Responsibility
Job Responsibility
  • Inside Sales Support: Manage incoming leads via live chat and quote queue
  • Qualify customers, understand their needs, guide them through blueprinting and quoting
  • Coordinate order/quote workflows and meet internal deadlines
  • Support the customer journey from Quote to Closed Won, including confirming products, coordinating mockups, approvals, and store launches
  • Maintain documentation and payment tracking in internal tools
  • Assist with promo codes, seasonal follow-ups, and store performance
  • Onboarding Support: Respond to customer chats/emails and guide them through platform onboarding
  • Support setup of online stores, upload items, merchandise correctly, and optimize store activation
  • Perform basic image edits (Photoshop or similar) and coordinate with Design teams when needed
  • Ask qualifying questions, determine account potential, and route opportunities to Sales
What we offer
What we offer
  • Competitive compensation linked to USD rate
  • Medical insurance after the trial period
  • English classes
  • Corporate training and events
  • Opportunity to work in a global company with career-growth potential
  • Fulltime
Read More
Arrow Right