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We're seeking an experienced Inside Sales and Customer Service Representative This position is ideal for someone with strong communication skills, technical sales experience, and a passion for building customer relationships in a fast-paced, team-oriented environment.
Job Responsibility:
Manage and grow existing customer accounts by providing product information, quotes, and order support
Handle incoming calls, emails, and online inquiries regarding industrial hose, gasket, and related products
Enter sales and purchase orders accurately into the system and maintain up-to-date contract files
Source and quote custom or non-standard solutions based on customer needs
Collaborate with account managers to ensure smooth order fulfillment and on-time delivery
Resolve delivery and order issues promptly and professionally
Requirements:
Strong computer skills, including Microsoft Office (Excel, Word, Outlook)
Experience in the industrial hose and gasket industry preferred
Excellent attention to detail and ability to thrive in a high-volume environment
Strong interpersonal and problem-solving skills
What we offer:
Stable, well-established company with long-term career opportunities
Collaborative team environment
Competitive pay and benefits package
MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services
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