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We are immediately hiring a dedicated Inside Sales Administrator to join our team in Fort Worth, Texas. This Contract to permanent position is ideal for a detail-oriented individual with strong organizational skills and the ability to manage multiple systems and priorities. In this role, you will oversee sales reporting, customer satisfaction, and team management responsibilities.
Job Responsibility:
Manage customer order requests by verifying materials, updating data within internal systems, and maintaining scheduling logs
Respond promptly and accurately to shipment inquiries while navigating multiple systems and Excel templates
Generate and print weekly reports related to sales order processing, purchase order expediting, open orders, customer delivery performance, and supplier delivery performance
Ensure compliance with company policies regarding inventory utilization, pricing standards, purchasing protocols, credit guidelines, and business ethics
Estimate delivery timelines for customers based on production and delivery schedules
Address customer inquiries and provide detailed information to resolve issues effectively
Actively participate in departmental and company-wide meetings to align with organizational goals
Promote and adhere to the company’s quality standards and procedures, ensuring continuous improvement
Prepare detailed business transaction reports and maintain accurate expense accounts
Requirements:
Proven experience in administrative assistance or a related role within a fast-paced environment
Strong customer service skills with clear and detail-oriented verbal and written communication abilities
Proficiency in Microsoft Excel, Word, and Windows systems
Ability to manage multiple tasks simultaneously while maintaining attention to detail
Experience with data entry, scheduling, and coordinating logistics
Familiarity with generating reports and preparing quotes
Background in supervising teams and ensuring client satisfaction
Knowledge of inside sales processes and procedures
What we offer:
medical, vision, dental, and life and disability insurance