Inside Sales Admin Assistant

• Prepare customer quotations, track open requests, and follow up consistently to help convert opportunities into confirmed orders
• Respond to customer questions and service concerns in a timely and thorough manner, ensuring issues are addressed accurately and efficiently
• Provide administrative support to the sales team by coordinating documentation, correspondence, and routine operational tasks
• Maintain accurate sales-related records and customer information within business systems and reporting tools
• Assist with inbound communications and route requests appropriately to support smooth day-to-day customer interactions
• Work closely with sales representatives and external partners to help ensure timely updates, clear communication, and effective follow-through
• Support assigned projects and additional duties from management as business needs evolve

• At least 1 year of experience in inside sales, sales support, or sales administration
• Proficiency with Microsoft Office for preparing quotes, correspondence, and other business documents
• Ability to communicate clearly and professionally in both written and verbal interactions
• Strong organizational skills with careful attention to detail and accuracy
• Capable of working independently with limited supervision while also contributing effectively within a team setting
• Sound judgment in resolving routine issues independently and escalating more complex matters when needed
• Adaptability and a strong work ethic in a fast-paced environment with shifting priorities

Experience with tools or processes such as CRM systems, data processing, inbound call handling, or related sales support platforms

• Medical
• Vision
• Dental
• Life and disability insurance
• 401(k) plan