Inside Sales Account Representative Job at Randstad (Saint Catharines)

Job Description

Calling all Inside Sales professionals in St. Catharines - Niagara region! We are working with a global professional services company geared towards supporting small and medium size businesses with digital technology and operations services. If you have experience in inside sales, customer support, as well as digital marketing, please send your resume to amany.abubaker@randstad.ca today. Expected start date: Monday, July 6th, 2026 (Official contract start date is Wednesday, July 8th, 2026, but selected candidates must go on-site on July 6th for an office tour and technology enablement).

Job Responsibility

Manage a portfolio of high-spending advertisers within the small to medium-sized business sector to grow revenue through increased product savviness
Demonstrate a strong commitment to consultative sales, proactively out-reaching via high-volume outbound calling and reactively engaging over the phone and email
Speak directly with decision-makers to optimize their active digital campaigns, maximize budgets, and increase long-term customer investment on the platform
Research and discover a fundamental understanding of vertical markets, industry competitors, and client business models to build localized market intelligence
Identify sales opportunities and provide clients with personalized recommendations and multi-touch cross/up-selling to meet their strategic goals
Develop expert working knowledge of social media advertising solutions, trends, and performance metrics while sharing product improvement ideas
Professionally triage client support issues while consistently maintaining a strong relationship and meeting customer needs

Requirements

Minimum of 1 year of sales experience (relationship sales, outbound sales, ad sales, digital marketing, or BPO experience preferred, door to door, telecommunication sales representatives)
Minimum of 3 years of total professional work experience
Minimum of a High School Diploma or equivalent
Prior experience working with customers from North America is preferred
Prior quota-based sales experience with a demonstrated impact on performance, quota attainment, and promotion metrics is highly preferred
Knowledge and understanding of digital marketing principles
Exceptional grammar, typing accuracy, and professional writing skills
Advanced computer proficiency, specifically the ability to multitask across multiple programs concurrently
Highly motivated with strong attention to detail, follow-through, and a creative problem-solving mindset
Ability to adapt quickly to continuously evolving advertising platform needs in a collaborative, team-oriented environment

What we offer

High-Volume Openings: 10 positions available
Full-time, up to 12-month contract opportunity with a strong possibility of extension
On-site work in Niagara
Free On-site Parking & spacious workstations equipped with updated technology platforms and tools
Schedule: Monday to Friday, 9:30 AM – 6:30 PM EST (including statutory holidays). Hours vary between 35–44 hours per week
A contract commencement bonus of CAD $500 paid after the completion of 4 consecutive weeks of service
A contract completion bonus of CAD $500 paid after completing 12 weeks of service
Comprehensive Training: 6 to 8 weeks of hands-on training and support (Monday to Friday, 9:00 AM – 5:30 PM EST)
Free coffee, tea, and hot chocolate bar in an inclusive, open, and engaging community work environment

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Inside Sales Account Representative

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