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The Inside Sales Account Manager will manage a specified sales territory through proactive account management and delivering the sales plan through minimizing erosion and optimizing organic and new business growth. This position is responsible for quickly identifying the customer’s needs and/or business opportunity in order to direct them to the correct department or sales group within the company using sales skills and exceptional service.
Job Responsibility:
Executes outbound calls each day
Records all customer conversations in CRM
Meets the targeted levels of customer meetings
Manages sales at existing accounts as well as develops new business
Ensures customers view H.B. Fuller as a partner by providing professional sales representation and excellent service
Gains customer support and acceptance by engaging in technical discussions to determine requirements and expectations, then effectively explore product and service solutions
Influences and gains alignment with both external and internal key decision makers and influencers at all levels of an organization
Identifies, develops and closes new business using tools such as LinkedIn, to include: Cold calling, market research and lead sourcing
Through verbal and written communication, determine business requirements and expectations
Identifies decision maker(s), influencers and develops relationships
Develops, enters and updates opportunity process in CRM
Requirements:
+2 years professional sales experience, driving new business opportunities with multiple technical product lines/families
Preferably in the industrial chemical industry
Flawless English and French language ability with outstanding communication and presentation skills
Spanish, German and Portuguese language skills are a strong plus
Master’s degree or equivalent experience (Business, Engineering, Marketing, or related field)
Ability to influence via phone, identify and gain access to decision makers, develop and close sales
Ability to sell at all levels within organizations
Proven experience & ability to work independently as well as in a team environment
Well organized, process and data driven, producing accurate and timely reports
Nice to have:
Spanish, German and Portuguese language skills are a strong plus