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The Inside Channel Account Manager creates business growth within their account base and is responsible for new and existing customers in the channel across Belden.
Job Responsibility:
Develop new and existing channel customer accounts through outbound calling, virtual sales calls, along with other forms of customer communication and execution of selling principles
Maintain and expand knowledge of markets served within the channel
Maintain and expand relationships with all essential contacts within each account
Maintains knowledge of opportunities and their close dates by utilizing the sales funnel
Identify customer needs and create demand through proven sales techniques and best practices
Maintaining an effective line of communication with channel customers, field sales, and customer service, along with other departments to grow and expand relationships
Increase proficiency in product knowledge and applications to improve interaction with along with grow and expand the channels needs as well as identify additional opportunities
Utilize the Belden sales enablement tools and data to track and drive sales performance along with meeting required KPI#s
Attend and complete all company sales training sessions
Grow and maintain knowledge of application needs to better service the channel
Requirements:
Bachelor's Degree preferred
Minimum three years work experience preferably in customer inside and/or outside sales
Excellent communication skills
Experience in outbound phone sales and marketing
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions
probes all fruitful sources for answers
can see hidden problems
is excellent at honest analysis
looks beyond the obvious and doesn't stop at the first answers
Drive for Results: Can be counted on to exceed goals successfully
is constantly and consistently one of the top performers
very bottom-line oriented
steadfastly pushes self and others for results
Focus: Is dedicated to meeting the expectations and requirements of internal and external customers
gets first-hand customer information and uses it for improvements in products and services
acts with customers in mind
establishes and maintains effective relationships with customers and gains their trust and respect
Negotiating: Can negotiate skillfully in tough situations with both internal and external groups
can settle differences with minimum noise
can win concessions without damaging relationships
can be both direct and forceful as well as diplomatic
gains trust quickly of other parties to the negotiations
has a good sense of timing
Time Management: Uses his/her time effectively and efficiently
values time
concentrates his/her efforts on the more important priorities
gets more done in less time than others
can attend to a broader range of activities
Technical Learning: Picks up on technical aspects quickly
can learn new skills and knowledge
is good at learning new industry, company, product, or technical knowledge
does well in technical courses and seminars
Perseverance: Pursues everything with energy, drive, and a need to finish
seldom gives up before finishing, especially in the face of resistance or setbacks