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Inside Counter Sales Representative

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Builders FirstSource

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Location:
United States , Truckee

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Category:
Sales

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Contract Type:
Not provided

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Salary:

20.00 - 22.00 USD / Hour
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Job Description:

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Job Responsibility:

  • Assists customers and contractors by providing quotes and product information, both in person and over the phone
  • Maintains the company standards of excellent customer service
  • May handle special orders and advanced pricing
  • Generates sales by gathering customer’s product needs, design specifications
  • Acts as the company liaison between the company and the customer
  • Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person
  • Acts as liaison between purchasing, inside technical/design staff, production staff and customer
  • Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations
  • Provides customer follow-ups
  • Initiates telephone calls to customers to generate sales to achieve a projected sales goal
  • Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs
  • Develops knowledge of residential, rural, industrial, and commercial construction
  • Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products
  • Provides accurate and complete material take offs of single/multiple family home projects
  • Provides technical assistance to drafting and engineering as required
  • Analyze and size various lumber products using appropriate software
  • Coordinates purchase and delivery of special products
  • Obtains information on pricing specifications, uses and an availability
  • Codes and inputs customer orders, pricing information and additional data into the computer system
  • Creates accurate and complete invoices, work orders, and sales tickets
  • Maintains stock levels on the sales floor and in the stockroom
  • Operates and balances cash register daily
  • Research credits, returns, and late payments as needed
  • Works with outside sales representatives to ensure customer satisfaction
  • Understands and observes all safety procedures and practices to prevent injury to self or co-workers
  • Attends periodic safety meetings as required
  • May recommend changes to improve safety procedures

Requirements:

  • High School Diploma
  • 1-2 years in building material industry with extensive knowledge of product and application
  • Good interpersonal and customer relations skills
  • Excellent oral and written communication skills
  • Strong verbal and written communication skills
  • Good interpersonal and influencing skills
  • Strong customer service skills
  • Knowledge of basic sales techniques and concepts
  • Strong attention to detail
  • Knowledge of business math
  • Knowledge of company products, production processes and product standards
  • Knowledge of building materials, applications, related equipment, and/or construction industry
  • Familiar with inventory and inventory control
  • Ability to operate computer, calculator & cash register
  • Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
  • Must be able to drive and walk throughout yards, plants, and offices
What we offer:
  • Competitive, affordable benefits designed to make life better for you and the people you love
  • Great plans that help you and your family to live happier, healthier and more secure lives

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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