Inside Account Manager

• Deliver a seamless customer experience by owning orders from purchase through delivery
• Ensure every order is entered with speed and precision, setting the foundation for successful execution
• Act as a trusted partner to customers, confirming details and aligning expectations upfront
• Serve as the go-to contact for customers, providing clear, timely updates throughout the order lifecycle
• Stay ahead of customer needs by proactively tracking orders and communicating status and changes
• Collaborate across AWC internal teams and with suppliers to keep commitments on track and customers informed
• Quickly resolve issues and remove obstacles to keep orders moving forward without disruption
• Maintain clean, reliable data and documentation to support consistent and professional customer experience

• Technical degree or Industrial Distribution degree or 2+ years of experience as an account manager in an industrial setting
• Prefer 2 years of experience in account management, sales, or business development within the industrial controls and automation industry
• Excellent communication and interpersonal skills, with the ability to build trust
• Results-oriented mindset with a focus on customer satisfactions and relationship-building
• Proficiency in CRM software and Microsoft Office Suite
• Must be a team player with the ability to work with cross-functional teams to achieve common goals
• Willingness to be on call for after-hours & weekend support periodically

Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Pneumatics, Sensors, and related equipment

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities