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Inpatient Call Center Specialist II

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking to add an Inpatient Call Center Specialist II at Baptist Southbank Plaza in downtown Jacksonville, FL for the Hospitalist team. This is a full-time, day-shift opportunity. This position's days of the week varies with the need to work every 3rd weekend 5:00am-12:30pm, with a day off before and after the weekend worked. Hours are Monday-Friday 9:00am-5:30pm. As the Inpatient Call Center Specialist II, you will be responsible for all duties associated with the full support of the Baptist Primary Care Hospitalist Physicians and Administrative team. The physicians and APPs in this group provide care and coverage for patients who are admitted into any of Baptist's Hospitals. You will be responsible for telephone and paperwork duties associated with patient care and providing administrative support to physicians and administration.

Job Responsibility:

  • Completing Physician's work schedules
  • Pulling Data Reports
  • Scheduling meeting requests for Directors at 5 different campuses
  • Continuing Medical Education Tracking
  • Tracking meeting attendance
  • Assisting with Physician recruitment
  • Handling ER admissions, consultations and transfer requests
  • Maintaining patient list distributions
  • Handling external and internal communication for the Hospitalist Team

Requirements:

  • High School Diploma/GED
  • Three-Five Years Experience working in a Medical Office Required
  • Three-Five Years Clerical Experience Required

Nice to have:

Associate's Degree

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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