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Innovation Operations Support Manager

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Barclays

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Join us as an Innovation Operations Support Manager, working at the heart of an innovation function within the bank. You’ll support a dynamic team focused on driving operational excellence, enhancing governance, and supporting efficient delivery on adhoc projects across our innovation portfolio. This role plays a key part in ensuring smooth business operations, effective stakeholder engagement, and high‑quality execution in a fast‑moving, regulated financial services environment.

Job Responsibility:

  • Collaboration with a range of stakeholders to develop a portfolio of open innovation and strategic initiatives through experimentation, co-creation, access to innovative technology capabilities, products and services and a global innovation ecosystem
  • Development and delivery of frameworks, ideation, training and tools to build a culture of innovation and knowledge sharing to enable new and creative ideas/solutions that deliver on the bank’s strategy
  • Provision of a global platform and curated ecosystem of partners to inform strategy, drive connectivity and new insights
  • Development of the strategic capabilities and programmes for the bank to deliver on its strategy, supporting the exploration, evaluation and execution of innovation and investment opportunities
  • Management and coordination between external stakeholders/partners and the bank, to successfully deliver joint projects and initiatives
  • Deliver thought leadership and insights to inform strategic decision making and organisational readiness, in conjunction with regular research, identifying emerging technologies and trends
  • Development and management of key metrics including key partnerships, innovation initiatives and impact through regular assessments to calculate the return on investment and identify any potential risks and issues

Requirements:

  • Demonstrating solid business and operational acumen, with an understanding of how daily activities link to cost, value and efficiency
  • Producing clear, accurate and insight‑led reporting, briefings and presentations for senior stakeholders
  • Coordinating multiple workstreams, deadlines and supporting governance actions and requirements in a fast‑paced, regulated environment
  • Creating high‑quality reports, dashboards and presentation materials using Excel, and PowerPoint, translating operational data into clear insights for senior stakeholders and governance forums

Nice to have:

  • Working knowledge of delivery and workflow tools such as Salesforce, Jira or equivalent platforms
  • Curiosity about emerging technologies that can improve operational efficiency and oversight
  • Exposure to financial services or other regulated industries, with familiarity with governance, financial oversight and compliance expectations
  • Experience using Power BI or similar reporting and visualisation tools to produce clear insights
What we offer:
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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