Innovation manager, Randstad

Randstad

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Job Description:

Lead design and implementation of new marketing operating models between our clients and agency services team. It will encompass people, process, technology and governance within and across marketing organizations in order to meet desired business outcomes for long term agency outsourcing deals.

Job Responsibility:

Identify and deliver thought leadership and automation/Gen-AI marketing transformation ideas that will provide growth and productivity opportunities
Lead design and implementation of new marketing operating models between our clients and agency services team
Lead optimization effort of the implemented operating model and work directly with client senior leadership to roll-out transformational changes
Evaluates and streamlines business processes to maximize efficiency
Lead implementation engagements of new workflow, technology and/or agile ways of working
Lead the assessment of organizational and marketer capability gaps in areas such as insights, segmentation & portfolio strategy, marketing strategy & planning, and customer engagement in a digital age
Co-create and shape Capability Strategies and Plans across skills, processes, organization, people, culture, and technology to deliver tangible results
Lead the design, development and delivery, engaging and inspiring programs to close capability gaps, including but not limited to learning experiences, solution workshops, and change management
Operate as a Marketing transformation subject matter expert within the organization to ensure teams and processes are operating at a high standard, employing best practice, and maintaining expertise
Foster a culture of continual learning, ensuring direct team members feel strong leadership support, a respective environment, challenged and on the edge of performance media practices
Act as liaison with all other functions to ensure business initiatives receive necessary focus
Serve as a consultant to business and marketing stakeholders to establish and implement repeatable blueprints for marketing initiatives that drive customer acquisition and saturation
Manage the relationship with the client and all stakeholders for you and your team
Develop strong working relationship with key client stakeholders and proactively address their needs for your work streams
Respond to client requests in non-standard situations, investigating all the possibilities for a solution
Act as the contact for escalation and issue resolution arising from work stream related activities

Requirements:

MBA preferred, Bachelors degree required
15+ years at consulting organization or media agency
8+ years working in Consumer Packaged Goods industry
10+ years of experience in leading transformations within complex organizational environments
In-depth knowledge of marketing automation platforms, CRM systems, customer data platforms, web, analytics tools, and other relevant MarTech solutions
8+ years MarTech automation / transformation experience that lead to streamlining processes
Proven track record of aggressively evolving the Martech stack and connecting capabilities based on business priorities

Nice to have:

Demonstrated strong analytical skills
Strong collaborator with a demonstrated ability to lead cross functional teams
Proven ability to effectively manage multiple projects in a dynamic environment
Exceptional attention to detail
Disciplined and professional work ethic
Respect and empathy for team members
Ability to work under pressure
Excellent written, oral, and interpersonal communication skills
Ability to coordinate and support multiple stakeholders
Ability to set priorities and be flexible in dynamic environment
Cultural sensitivity and ability to work internationally
Strong relationship building, communication, and influencing skills
Should be committed and focused to succeed under challenging work environment

Additional Information:

Job Posted:
June 01, 2025

Expiration:
July 12, 2025

Employment Type:

Fulltime

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Innovation manager