Innovation Director

• Provide business coaching, strategic support, and specialist mentoring to centre customers to drive innovation and growth
• Build a network of business specialists, support associates, and third-party providers to deliver high-quality support
• Collaborate with the Centre team to ensure business support activities contribute to OKRs/KPIs (revenue, occupancy, cost management)
• Work with strategic partners (universities, research organisations) to design and implement initiatives benefiting centre customers
• Attend Business Support Team meetings, share best practices, and adopt service improvements

• Data and ROI driven, with a strong understanding of contract delivery KPIs and ability to provide and interpret information in management reports
• Strategic thinker with strong business acumen and a detailed knowledge of the key functions within a business particularly sales & marketing, financial management and operations
• Ability to use own initiative and to be able to identify quickly and effectively how problems can be solved
• Strong networking and relationship building skills (existing network connections desirable)
• A passion for innovation and solving problems
• Excellent communication and organisational skills
• Ability to interact with and co-ordinate various stakeholders

existing network connections

• 25 days’ holiday + bank holidays (pro-rata)
• Flexible benefits: Options to swap salary for extra benefits, including additional holiday
• Wellbeing days
• Employee Assistance Programme
• health resources
• Discounts on high street brands
• EV leasing
• cycle to work scheme
• Full induction
• buddy system
• ongoing learning opportunities