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InjuryCare Partner

woolworths.com.au Logo

Woolworths Supermarkets

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Location:
Australia , New South Wales

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

12 month fixed term contract, supporting Woolworths Group in our ACT region. Actively engage in supporting our team during a vulnerable time in their lives to facilitate return to work. Partner with key stakeholders and own your own portfolio in this strategic role. As an Injury Care Partner, you'll guide Team Members through their recovery, delivering best-practice injury management, rehabilitation, and return-to-work strategies. Own your portfolio and caseload that includes early intervention and workers' compensation claims, collaborating with Line Leaders, our TPA, and healthcare providers to lead return-to-work plans and support stakeholders in achieving positive outcomes. You’ll support our retail network in the ACT region, and partner with peers on other BUs as required.

Job Responsibility:

  • Partner with relevant stakeholders to drive strategies and ensure early engagement in treatment, claims management, return to work, redeployment and claim closure with our TPA
  • Engage with operational teams to provide training and mentoring in managing return to work and relevant legislative compliance
  • Provide support to operational teams in resolving injury management issues and in developing strategies for improvement and intervention
  • Focus on the management of a RTW portfolio to ensure they continue to meet legislative and self-insurance obligations and coordination of audits on return to work files
  • Maintain regular engagement and develop strong partnerships with relevant stakeholders including
  • Third Party Administrator, FPES, Rehabilitation Providers, Treating Health Professionals, etc.
  • Prepare weekly and monthly reports to your internal stakeholders aligned to our metrics and performance

Requirements:

  • Minimum of 3 years experience in the field of workers’ compensation and injury management, specifically in claims management end-to-end, and ideally with some exposure to self-insurance
  • Allied health qualifications will be very highly regarded (OT, EP, Physio)
  • Deep understanding of return to work and rehabilitation best practices, able to devise and adapt strategies for individuals based on medical and workplace information
  • Solid understanding of workers’ compensation self-insurance regimes, requirements and practices
  • Demonstrated ability to run injury management and return to work matters end-to-end
  • Knowledge of creating and implementing sound strategic workers compensation and injury care practices and comfort in working independently on casework, in a team of supportive peers and leaders

Nice to have:

  • Allied health qualifications (OT, EP, Physio)
  • Exposure to self-insurance
What we offer:
  • Access to Sonder - free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families
  • A progressive and competitive leave policy
  • Team discounts across our range of Woolworths Group brands and a robust rewards program
  • Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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