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Injury Management & Return To Work (Rtw) Manager

Australia, Docklands 700.00 - 950.00 AUD / Day · Job Posted July 09, 2026
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Job Description

A global professional services organisation is seeking a Wellbeing and Recovery Manager to join its Pacific People Function team! This role sits at the centre of injury management and wellbeing support across the business. You’ll manage end-to-end claims and recovery processes, helping drive positive return-to-work outcomes while working closely with HR, WHS, and insurance/benefits teams.

Job Responsibility

  • Manage end-to-end injury and claims processes, including RTW planning and case closure
  • Partner with income protection and rehabilitation teams on salary continuance matters
  • Work with HR and WHS teams to provide practical guidance and manage complex cases
  • Maintain accurate case records, reporting, audits, and compliance requirements
  • Coach people managers on RTW processes, benefits, and WHS frameworks
  • Support delivery of broader health, safety, and wellbeing initiatives

Requirements

  • Experience in workers’ compensation and injury management, including RTW coordination
  • Strong understanding of relevant legislation and insurer requirements (AU/NZ experience preferred)
  • Confident stakeholder management across HR, WHS, insurers, and providers
  • Strong analytical skills and experience using case management systems
  • Exposure to salary continuance or income protection processes

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