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This reputable State Government Department, based in East Perth, is dedicated to maintaining an industry-leading standard of employee health, safety, and workplace well-being. Joining a highly collaborative Safety, Health & Wellbeing Branch, you will step into an inclusive team environment that values proactive support and care for its workforce.
Job Responsibility
Assist with the end-to-end lodgement of standard Workers Compensation claims with the insurer, ensuring all associated paperwork is accurate and complete
Assist with the tracking of return-to-work plans, draft correspondence to injured workers, and proactively follow up on critical outstanding medical certificates and documentation
Manage precise record-keeping, filing systems, and digital tracking registers for active claims to ensure complete compliance and audit readiness
Efficiently monitor the team’s shared inboxes, fielding general queries from staff and coordinating timely technical responses
Provide broader administrative support to the safety branch as required, including invoice processing, managing PPE orders, and tracking safety consumable stock
Requirements
Prior experience providing administrative assistance within a Workers Compensation, Claims, Injury Management, or OHS/WHS environment
Demonstrated ability to handle sensitive, confidential case notes and documentation with high discretion
Excellent organisational skills with a proven track record of managing shared inboxes and maintaining strict document tracking registers
Strong, empathetic communication skills with the ability to confidently liaise with injured workers, internal management, and external insurers
High proficiency across the MS Office Suite and a natural aptitude for database record-keeping