CrawlJobs Logo

Initial Clinical Reviewer

United States, Phoenix · Job Posted March 13, 2026
Apply Position
Job Link Share

Job Description

Responsible for identifying, researching, processing, resolving, and responding to inquiries from internal and external customers with emphasis on excellence, privacy, compliance and versatility within the health insurance industry.

Job Responsibility

  • Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person
  • Answer a diverse and high volume of health insurance related customer calls or correspondence on a daily basis
  • Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of benefit requests
  • Maintain complete and accurate records per department policy
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations
  • Explain to customers a variety of information concerning the organization’s services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, provider networks, etc
  • Demonstrate ability to apply plan policies and procedures effectively
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
  • When indicated to assist with team/project functions: Collaborate with team to distribute workload/work tasks
  • Monitor and report team tasks
  • Communicate team issues and opportunities for improvement to supervisor/manager
  • Support/mentor team members
  • Participate in continuing education and current developments in the fields of medicine and managed care
  • Maintain all standards in consideration of State, Federal, BCBSAZ and other accreditation requirements
  • The position has an onsite expectation of 0 days per week and requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements
  • Perform all other duties as assigned

Requirements

  • 2 years of experience in clinical field of practice, health insurance, or other health care related field
  • Associate’s Degree in general field of study or Post High School Nursing Diploma or Certification (LPN only) from an approved program
  • Active, current, and unrestricted license to practice in the State of Arizona (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC LMFT, or licensed psychologist (Psy.D. or Ph.D.), OR an active, current, and unrestricted license to practice nursing in either the State of Arizona or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN, OR an active, current, and unrestricted license to practice in the State of Arizona as an LPN
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Maintain confidentiality and privacy
  • Strong current clinical knowledge
  • Practice interpersonal and active listening skills to achieve customer satisfaction
  • Compose a variety of business correspondence
  • Interpret and translate policies, procedures, programs and guidelines
  • Capable of investigative and analytical research
  • Navigate, gather, input and maintain data records in multiple system applications
  • Follow and accept instruction and direction
  • Establish and maintain working relationships in a collaborative team environment
  • Organizational skills with the ability to prioritize tasks and work with multiple priorities
  • Independent and sound judgment with good problem solving skills
  • Resolve conflicts
  • Represent BCBSAZ in the community

Nice to have

  • 3 years of experience in clinical field of practice, health insurance, or other health care related field
  • Bachelor's Degree in Nursing or related field of study
  • Active, current, and unrestricted license to practice in the State of Arizona (a state in the United States) as a Registered Nurse
  • Advanced PC proficiency
  • Knowledge of CPT-4 and ICD-9 coding
  • Knowledge of managed care, utilization management, and quality management
  • Working knowledge of McKesson InterQual® criteria

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Initial Clinical Reviewer

8 matching positions

Initial Clinical Reviewer

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 years of experience in clinical field of practice, health insurance, or other health care related field
  • Associate's Degree in general field of study or Post High School Nursing Diploma or Certification (LPN only) from an approved program
  • Active, current, and unrestricted license to practice in the State of Arizona (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC LMFT, or licensed psychologist (Psy.D. or Ph.D.), OR an active, current, and unrestricted license to practice nursing in either the State of Arizona or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN, OR an active, current, and unrestricted license to practice in the State of Arizona as an LPN
Job Responsibility
Job Responsibility
  • Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person
  • Answer a diverse and high volume of health insurance related customer calls or correspondence on a daily basis
  • Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of benefit requests
  • Maintain complete and accurate records per department policy
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations
  • Explain to customers a variety of information concerning the organization's services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, provider networks, etc.
  • Demonstrate ability to apply plan policies and procedures effectively
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
  • When indicated to assist with team/project functions: Collaborate with team to distribute workload/work tasks
  • Monitor and report team tasks
  • Fulltime
Read More
Arrow Right

Initial Clinical Reviewer - Remote - AZ

Responsible for identifying, researching, processing, resolving, and responding ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 years of experience in clinical field of practice, health insurance, or other health care related field
  • Associate's Degree in general field of study or Post High School Nursing Diploma or Certification (LPN only) from an approved program
  • Active, current, and unrestricted license to practice in the State of Arizona (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC LMFT, or licensed psychologist (Psy.D. or Ph.D.), OR an active, current, and unrestricted license to practice nursing in either the State of Arizona or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN, OR an active, current, and unrestricted license to practice in the State of Arizona as an LPN
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Maintain confidentiality and privacy
  • Strong current clinical knowledge
  • Practice interpersonal and active listening skills to achieve customer satisfaction
  • Compose a variety of business correspondence
  • Interpret and translate policies, procedures, programs and guidelines
Job Responsibility
Job Responsibility
  • Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person
  • Answer a diverse and high volume of health insurance related customer calls or correspondence on a daily basis
  • Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of benefit requests
  • Maintain complete and accurate records per department policy
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations
  • Explain to customers a variety of information concerning the organization’s services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, provider networks, etc.
  • Demonstrate ability to apply plan policies and procedures effectively
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
  • Collaborate with team to distribute workload/work tasks
  • Monitor and report team tasks
  • Fulltime
Read More
Arrow Right

DRG Clinical Dispute Reviewer

At Zelis, the DRG Clinical Dispute Reviewer role is responsible for the resoluti...
Location
Location
United States , St. Petersburg; Plano; Boston; St. Louis; Atlanta
Salary
Salary:
95000.00 - 127000.00 USD / Year
zelis.com Logo
Zelis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years reviewing and/or auditing ICD-10 CM, MS-DRG and APR-DRG claims
  • Current, active Inpatient Coding Certification required (ie. CCS, CIC,RHIA, RHIT, CPC or equivalent credentialing)
  • Solid understanding of audit techniques, identification of revenue opportunities and financial negotiation with providers
  • Experience and working knowledge of Health Insurance, Medicare guidelines and various healthcare programs
  • Understanding of hospital coding and billing rules
  • Clinical skills to evaluate appropriate Medical Record Coding
  • Experience performing regulatory research from multiple sources, formulating an opinion, and presenting findings in an organized, concise manner
  • Background and/or understanding of the healthcare industry
  • Knowledge of National Medicare and Medicaid regulations
  • Knowledge of payer reimbursement policies
Job Responsibility
Job Responsibility
  • Review provider disputes for DRG Coding and Clinical Validation (MS and APR)
  • Review and submit explanation of dispute rationale back to providers based on dispute findings within the designated timeframe to ensure client turnaround times are met
  • Accountable for daily management of claim dispute volume, adhering to client turnaround time, and department Standard Operating Procedures
  • Serve as subject matter expert for the Expert Claim Review Team on day-to-day activities including troubleshooting and review for data accuracy
  • Serve as a subject matter expert for content and bill reviews and provide support where needed for inquiries and research requests
  • Create and present education to Expert Claim Review Teams and other departments dispute findings
  • Research and analysis of content for DRG reviews
  • Use of strong coding and industry knowledge to create and maintain claim review content, including but not limited to DRG Reviewer Rationales, DRG Clinical Validation Policies and Dispute Rationales
  • Perform regulatory research from multiple sources to keep abreast of compliance enhancements and additional bill review opportunities
  • Support for client facing teams as needed relating to client inquiries related to provider disputes
What we offer
What we offer
  • 401k plan with employer match
  • flexible paid time off
  • holidays
  • parental leaves
  • life and disability insurance
  • health benefits including medical, dental, vision, and prescription drug coverage
  • Fulltime
Read More
Arrow Right
New

Clinic Patient Representative - Gastroenterology

Summary: Serves as the initial point of contact for patients and visitors, welco...
Location
Location
United States , Corpus Christi
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
Job Responsibility
Job Responsibility
  • Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center
  • Supports the center's operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital's computer system
  • Monitor the debit and credit of client accounts
  • Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system
  • Resolves client inquires and complaints on institutional billing transactions
  • Perform order entry, registration, and other clerical duties
  • Perform the training of all clerical staff in the proper registration and printing of patient reports
  • Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts
  • Also assists with scheduling patient appointments, answers phones and inform patients of their benefits
  • Also, complete other duties as needed
  • Fulltime
Read More
Arrow Right
New

Vice President of Clinical Reimbursement / MDS

Vice President of Clinical Reimbursement / MDS at Azria Health. Azria Health is ...
Location
Location
United States , Des Moines
Salary
Salary:
Not provided
azriahealth.com Logo
Azria Health Longview
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active RN license required
  • multistate licensure preferred
  • Minimum of 5 years of experience in long-term care reimbursement and MDS leadership
  • Multi-facility oversight experience strongly preferred
  • Extensive knowledge of PDPM, Medicare, Medicaid, OBRA regulations, and CMS guidelines
  • Proven ability to analyze financial and clinical data to drive operational outcomes
  • Strong leadership, communication, organizational, and problem-solving skills
  • Ability to travel regularly throughout Iowa and Kansas facilities
  • RAC-CT, RAC-CTA, or other reimbursement-related certifications preferred
Job Responsibility
Job Responsibility
  • Provide strategic oversight and leadership for all MDS and clinical reimbursement operations across multiple skilled nursing facilities
  • Ensure accuracy, timeliness, and compliance of MDS assessments and reimbursement processes
  • Lead and support regional and facility MDS coordinators and reimbursement teams
  • Monitor and optimize Medicare and Medicaid reimbursement performance under PDPM and state-specific reimbursement methodologies
  • Analyze reimbursement trends, case mix indices, quality measures, and financial outcomes to identify opportunities for improvement
  • Develop and implement policies, procedures, and best practices related to clinical reimbursement and MDS operations
  • Ensure compliance with all federal and state regulations, CMS guidelines, and company standards
  • Partner with clinical, operational, and financial leadership to improve documentation accuracy and reimbursement integrity
  • Conduct audits and provide education, training, and mentorship to facility teams
  • Assist facilities during surveys, audits, appeals, and regulatory reviews related to reimbursement and documentation
What we offer
What we offer
  • Health, dental, and vision insurance
  • Paid time off
  • Retirement plan options
  • Professional development opportunities
  • Supportive and collaborative leadership environment
  • Fulltime
Read More
Arrow Right
New

Director Patient Care

As our Director of Patient Care, you will be responsible for providing strategic...
Location
Location
United States , Bryan
Salary
Salary:
49.54 - 73.70 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Of Science Nursing and Four (4) years of nursing experience in a tertiary acute care hospital
  • Masters Nursing, MBA, or MHA (Internal candidates are required to complete Master’s program within 3 years) and five (5) years of management experience at the nurse manager level or above
  • Excellent clinical and operational skills
  • Registered Diagnostic Cardiac Sonographer
  • Registered Nurse: TX
  • Basic Life Support - CPR
  • Advanced Cardiac Life Support
Job Responsibility
Job Responsibility
  • Providing strategic and operational leadership for specific patient care units or services
  • Managing, mentoring, and developing nursing staff
  • Overseeing patient safety initiatives
  • Ensuring regulatory compliance
  • Optimizing clinical workflows to enhance patient outcomes and satisfaction
  • Monitoring metrics to validate performance against national and system benchmarks
  • Developing leadership within the hospital which supports and maintains excellence in the standards of research based nursing practice
  • Developing, integrating, and implementing goals of the hospital and nursing into their service line(s)
  • Leading quality programs and working to develop action plans for continuous improvement
  • Developing, reviewing, and maintaining fiscal budget within established targets
What we offer
What we offer
  • Health/dental/vision
  • FSA
  • Matching retirement plans
  • Paid time off
  • Tuition assistance
  • Adoption assistance
  • Life insurance
  • 401(k)
  • 403(b)
  • Fulltime
Read More
Arrow Right
New

Patient Care Assistant II (PCA) - Medical Unit

Rady Children’s nurses serve as local and global leaders in shaping how care is ...
Location
Location
United States , San Diego
Salary
Salary:
23.00 - 30.27 USD / Hour
rchsd.org Logo
Rady Children's Hospital-San Diego
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as PCA
  • Committed to health & safety
  • Well-organized
  • Excellent communication and people skills
  • Positive and conscientious demeanor
  • Strong ethics
  • High School Diploma, GED, or Equivalent
  • BLS for Healthcare Providers issued by the American Heart Association
  • Must have one of the following: Completion of a Certified Nursing Assistant program
  • Completion of a Certified Medical Assistant program
Job Responsibility
Job Responsibility
  • Under the direct supervision of a licensed care practitioner, the Patient Care Assistant II provides and documents clinical care and associated tasks as assigned
  • Applies appropriate age and developmental approach in application of care
  • Regularly performs a supportive role to physicians nurses and families in the delivery of patient care by assisting patient care delivery team with emergency calls and clinical communications and performing admission discharge and transfer workflows
  • Responds to emergency codes by performing appropriate protocols and identifying, initiating and using vital resources
  • Prepares and maintains patient medical record on the clinical unit including the medical record discharge process
  • Enters compiles and reviews reports in a timely and accurate manner
  • Performs administrative duties as assigned
What we offer
What we offer
  • Competitive salaries
  • Robust benefits
  • Generous paid time off
  • Retirement savings with contribution match
  • Employee recognition
  • Team Rady events and celebrations
  • Medical, Dental, Vision
  • 403(b) Retirement Plan
  • Tuition Reimbursement up to $10,000 per year
  • Life and Disability Insurance
Read More
Arrow Right
New

Patient Care Assistant II (PCA) - Medical Unit

Location
Location
United States , San Diego
Salary
Salary:
23.00 - 30.27 USD / Hour
rchsd.org Logo
Rady Children's Hospital-San Diego
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as PCA
  • Committed to health & safety
  • Well-organized
  • Excellent communication and people skills
  • Positive and conscientious demeanor
  • Strong ethics
  • High School Diploma, GED, or Equivalent
  • BLS for Healthcare Providers issued by the American Heart Association
  • Completion of a Certified Nursing Assistant program
  • Completion of a Certified Medical Assistant program
Job Responsibility
Job Responsibility
  • Under the direct supervision of a licensed care practitioner, provides and documents clinical care and associated tasks as assigned
  • Applies appropriate age and developmental approach in application of care
  • Regularly performs a supportive role to physicians nurses and families in the delivery of patient care by assisting patient care delivery team with emergency calls and clinical communications and performing admission discharge and transfer workflows
  • Responds to emergency codes by performing appropriate protocols and identifying, initiating and using vital resources
  • Prepares and maintains patient medical record on the clinical unit including the medical record discharge process
  • Enters compiles and reviews reports in a timely and accurate manner
  • Performs administrative duties as assigned
What we offer
What we offer
  • Competitive salaries
  • Robust benefits
  • Generous paid time off
  • Retirement savings with contribution match
  • Employee recognition
  • Team Rady events and celebrations
  • Medical, Dental, Vision
  • 403(b) Retirement Plan
  • Tuition Reimbursement up to $10,000 per year
  • Life and Disability Insurance
Read More
Arrow Right