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Infusion Scheduler

United States, Columbia 20.00 - 22.00 USD / Hour · Job Posted January 18, 2026
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Job Description

The Infusion Scheduler plays a key role in ensuring smooth daily operations within the infusion clinic by coordinating patient appointments, supporting communication between patients and clinical staff, and managing front‑office workflow.

Job Responsibility

  • Coordinate infusion appointments, pre‑treatment testing, follow‑up visits, and schedule adjustments
  • Manage a high volume of incoming calls, identify patient needs, and route calls appropriately
  • Update and maintain accurate patient records, insurance details, authorizations, and referral information
  • Collect co‑pays and assist patients with billing or financial counseling needs
  • Maintain provider and infusion chair schedules, including timing, staffing needs, and treatment blocks
  • Communicate appointment changes, instructions, and preparation requirements to patients
  • Ensure confidentiality and adherence to all clinic procedures and compliance standards
  • Provide general front‑desk support and assist with administrative tasks as needed
  • May help coordinate external testing, procedures, or pre‑certifications required before infusion treatment

Requirements

  • High school diploma or equivalent required
  • 1+ years of healthcare office or clinical scheduling experience (non‑dental required)
  • Experience with EMR systems preferred
  • Strong communication skills and ability to work compassionately with patients undergoing treatment
  • Proficiency in Microsoft Office (Outlook, Word, Excel)

Nice to have

  • Experience with EMR systems
  • Background in medical assisting or clinical scheduling

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