Infrastructure Technology Lead Analyst, Citi

Citi

Location:
Hungary, Budapest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Intermediate level role responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Job Responsibility:

Create complex project plans and perform impact analyses
Solve/work high impact problems/projects and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams
Assist with automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents and define hardware requirements
Update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Operate with limited level of direct supervision
Exercise independence of judgement and autonomy

Requirements:

6-10 years of experience in infrastructure delivery (application hosting and/or end user services)
Proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Fluency in English
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual/in-person teams and work under pressure/to a deadline
Experience in Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor's/University degree
Master's degree preferred

Nice to have:

Experience in Financial Services or large complex and/or global environment
Master's degree

What we offer:

Cafeteria Program
Home Office Allowance
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to learning and development programs (Udemy and Degreed)
Flexible work arrangements
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Infrastructure Technology Lead Analyst