Job Description:
FinOps at Citi is dedicated to the strategic financial management, planning, procurement, and optimization of Citi's global technology infrastructure. We ensure technology is resilient, scalable, fiscally responsible, and aligned with business and regulatory requirements. Our focus spans from procurement through utilization, covering cost management, capacity planning, resource allocation, and operational efficiencies. We drive business intelligence, reporting, and dashboard development, leveraging data analytics and automation to enhance financial decision-making, cost efficiency, innovation, and security across the technology landscape. The Estate Management Service Delivery organization comprises sector-aligned Infrastructure Service Delivery (ISD) groups, supporting Technology and Business areas (CTS, SMB/F). Our responsibilities include service quality, application & CMDB hygiene, configuration management, infrastructure funding, and portfolio management. We align with Citi’s strategic technology goals by governing core workflow processes, partnering with application teams, and foundational services to provide infrastructure fulfillment oversight, optimize technology resources, and promote strategic platforms. The Infrastructure Senior Technology Analyst is a key intermediate-level role responsible for optimizing Citi’s technology infrastructure across various applications and platforms. Leveraging strong technical and analytical skills, you will collaborate globally with technology leaders and teams to enhance infrastructure products and services, lead new projects, and deliver impactful results. This position requires solid expertise in infrastructure support and maintenance.
