Infrastructure Technical Lead Analyst, Citi

Citi

Location:
United States, Irving, Texas

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are seeking a skilled and detail-oriented Infrastructure Technical Lead Analyst to serve as a Storage Administrator and join the Citi Storage Management team. The successful candidate will be responsible for the configuration, monitoring and support of enterprise storage systems. This role ensures high availability, performance, and security of data storage solutions to support business-critical applications and services.

Job Responsibility:

Install, configure, and maintain storage systems (SAN, NAS, and Software Defined Storage)
Monitor Storage performance and capacity, and proactively address issues or bottlenecks
Manage Storage provisioning and data replication
Perform routine maintenance, firmware upgrades, and patch management
Implement and maintain storage policies, procedures and best practices
Work closely with system, network, and application teams to ensure optimal data access and performance
Participate in disaster recover planning and testing
Maintain accurate documentation of storage infrastructure and configurations
Provide technical support and troubleshooting for storage relate issues

Requirements:

Install, configure, and maintain storage systems (SAN, NAS, and Software Defined Storage)
Monitor Storage performance and capacity, and proactively address issues or bottlenecks
Manage Storage provisioning and data replication
Perform routine maintenance, firmware upgrades, and patch management
Implement and maintain storage policies, procedures and best practices
Work closely with system, network, and application teams to ensure optimal data access and performance
Participate in disaster recover planning and testing
Maintain accurate documentation of storage infrastructure and configurations
Provide technical support and troubleshooting for storage relate issues
6+ years of experience in storage administration
Hands-On experience with enterprise storage platforms (e.g. Netapp, DellEMC, Hitachi, Cisco)
Familiarity with storage protocols such as Fibre Channel, iSCSI, NFS, and SMB/CIFS
Solid Understanding of RAIS, Storage tiering, over-provisioning, and data lifecycle Management
Experience scripting and automation (e.g. Powershell, Bash, Python, Ansible)
Strong problem solving, organizational, and communication skills
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Ability to communicate technical concepts to non-technical audience

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Additional Information:

Job Posted:
November 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Infrastructure Technical Lead Analyst