Infrastructure Tech Lead Analyst, Citi

Citi

Location:
Singapore, Singapore

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Infrastructure Tech Lead Analyst role is accountable for Middleware Web Hosting support, technical guidance, and security in coordination with the Technology Infrastructure team. Responsibilities include managing 24x7 Webhosting operational support, maintaining compliance posture, planning and installing webhosting products, coordinating with vendors, providing technical guidance, and driving global initiatives. The candidate should have expertise in Middleware web products, load balancer, firewall, cloud technologies, and scripting.

Job Responsibility:

Manage day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
Coordinate strategic and customer initiatives to maintain service availability
Maintain sector risk and compliance posture
Participate in sector technology initiatives
Plan, install, and maintain webhosting products
Interface with outside vendors to coordinate software problem resolution
Perform system performance monitoring and tuning
Participate in capacity planning and products configurations
Provide technical support to systems development and data center operations personnel
Develop procedures and standards for operations personnel
Act as manager for systems projects
Assist in evaluating and installing new software or software upgrades
Coordinate project plans and activities with user and technology management
Coordinate and participate in Continuity Of Business drills
Evaluate business requirements prioritizing applications
Take ownership and drive multiple tasks assignments
Participate in global Webhosting initiatives and projects
Responsible for overall operating system applications
Contribute to technical direction and strategic decisions.

Requirements:

9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Bachelor’s/University degree or equivalent experience
Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
Good knowledge of Load Balancer and Firewall knowledge
Cloud technology understanding
Hands on writing shell scripts and Python scripts.

Additional Information:

Job Posted:
November 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Infrastructure Tech Lead Analyst