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Infrastructure Tech Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Singapore , Singapore

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Infrastructure Tech Lead Analyst role is accountable for Middleware Web Hosting support, technical guidance, and security in coordination with the Technology Infrastructure team. Responsibilities include managing 24x7 Webhosting operational support, maintaining compliance posture, planning and installing webhosting products, coordinating with vendors, providing technical guidance, and driving global initiatives. The candidate should have expertise in Middleware web products, load balancer, firewall, cloud technologies, and scripting.

Job Responsibility:

  • Manage day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
  • Coordinate strategic and customer initiatives to maintain service availability
  • Maintain sector risk and compliance posture
  • Participate in sector technology initiatives
  • Plan, install, and maintain webhosting products
  • Interface with outside vendors to coordinate software problem resolution
  • Perform system performance monitoring and tuning
  • Participate in capacity planning and products configurations
  • Provide technical support to systems development and data center operations personnel
  • Develop procedures and standards for operations personnel
  • Act as manager for systems projects
  • Assist in evaluating and installing new software or software upgrades
  • Coordinate project plans and activities with user and technology management
  • Coordinate and participate in Continuity Of Business drills
  • Evaluate business requirements prioritizing applications
  • Take ownership and drive multiple tasks assignments
  • Participate in global Webhosting initiatives and projects
  • Responsible for overall operating system applications
  • Contribute to technical direction and strategic decisions.

Requirements:

  • 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience
  • Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
  • Good knowledge of Load Balancer and Firewall knowledge
  • Cloud technology understanding
  • Hands on writing shell scripts and Python scripts.

Additional Information:

Job Posted:
November 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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