Infrastructure Support Officer Job at 360 Resourcing Solutions (Ipswich)

Infrastructure Support Analyst

Infrastructure Support Analyst – New York. A leading global investor in the priv...

Location

United States , New York

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

A track record in an Infrastructure / IT Support role delivering high-quality, customer-focused services
Strong experience with Windows 10/11, Office 365 and AD/Entra administration
Familiarity with Azure Cloud administration and modern endpoint management (e.g. Intune)
Good understanding of networking (Wi-Fi, switches, connectivity)
Confident troubleshooting skills across hardware, software and infrastructure layers
Excellent written and verbal communication, able to explain technical issues to non-technical users
Strong organisation, attention to detail and a customer-first mindset
Ability to work independently in a small local office while collaborating with a global team

Job Responsibility

Run the U.S. IT Service Desk (incident logging, prioritisation and resolution)
Support and administer Microsoft 365, Entra/Active Directory and Intune
Provide 1st/2nd/3rd line support across hardware, software and networks
Manage local network infrastructure (Cisco switches, Meraki Wi-Fi)
Support collaboration tools (email, Teams, messaging, video conferencing, telephony)
Handle end-user device setup, software installation and updates for U.S.-based staff
Monitor systems and recommend / implement performance improvements
Work with the global IT team on complex issues and infrastructure projects
Maintain documentation, support guides and procedures
Manage relationships with IT suppliers and conduct regular service reviews

What we offer

Competitive salary and bonus scheme
Private medical insurance
Attractive pension
Exposure to a global, multi-office investment environment
Opportunity to work with modern cloud, security and collaboration technologies

Fulltime

Senior IT Support and Infrastructure Engineer

The Senior IT Support and Infrastructure Engineer will comprehensively assess ou...

Location

United Kingdom , Norwich or Cambridge

Salary:

37000.00 - 45000.00 GBP / Year

MTM Pet Care (LECVNG)

Expiration Date

Until further notice

Requirements

Minimum 4–5 years’ experience in a senior infrastructure or IT support role
Strong hands-on experience with Microsoft environments: Windows Server, Active Directory, Office 365
Experience managing Azure AD and hybrid identity environments
Proven ability to take ownership of infrastructure issues and implement effective solutions
Deep understanding of TCP/IP, DNS, DHCP, VLANs, routing, and troubleshooting tools
Advanced knowledge of Active Directory, Group Policy, and Office 365 administration
Hands-on experience with Azure AD, AAD Connect, conditional access, and Intune/Defender for Endpoint
Strong FortiGate firewall configuration and support skills (including VPN and segmentation)
Excellent diagnostic and problem-solving abilities across systems and networks
Clear communication skills, both written and verbal, across technical and non-technical teams

Job Responsibility

Take ownership of diagnosing and resolving issues with existing LAN and WAN infrastructure
Improve performance, security, and manageability across switching, routing, VLANs, DHCP, and DNS
Support physical cabling and server room reorganisation in preparation for infrastructure migration to Norwich
Ensure reliable and consistent network access across all organisational sites
Manage and monitor the Hyper-V environment, including provisioning, performance tuning, and troubleshooting
Assist in migration of services from legacy infrastructure to modern Hyper-V platforms
Maintain strong operational standards for patching, backups, and capacity management
Maintain and improve on-premises Active Directory and Group Policy structure
Assist with planning and implementation of a clean domain rebuild using industry best practices
Support Azure AD hybrid identity infrastructure, including AAD Connect, SSO, and conditional access

Fulltime

Apps Support Officer

The Apps Support Intmd Analyst is a developing professional role that provides t...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years’ experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Previous experience or interest in standardization of procedures and practices
Basic Business knowledge/understanding of financial markets and products
Knowledge/experience of problem Management Tools
Understands how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information
Developed communication and diplomacy skills to persuade and influence
Good customer service, communication, and interpersonal skills

Job Responsibility

Provides technical and business support for users of Citi Applications
Field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long-term remediation
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
Perform post-release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Analyze applications to identify risks, vulnerabilities and security issues
Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements
Active involvement and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives

Fulltime

IT Infrastructure & Support Engineer

Wishford Education are seeking a technically proficient and proactive IT Infrast...

Location

United Kingdom , Tetbury

Salary:

28000.00 - 31000.00 GBP / Year

Wishford Schools

Expiration Date

Until further notice

Requirements

Educated to at least GCSE or A Level
Cisco / Microsoft / compTIA / AWS or similar IT/Cloud certifications or a desire to independently work towards one relevant to this role
Good literacy and numeracy skills (GCSE Maths and English)
Supporting users in the use of IT & cloud-based services
Working in an educational environment is desirable, but not essential
Excellent communication skills and a people person
A can-do attitude and willingness to learn
A passion for IT and technology, especially its effective use in an educational context
Highly adaptable and agile
Essential Working Knowledge Of: PC hardware with experience of diagnosing problems

Job Responsibility

Second-Line Support & Escalations
Project Management & Documentation
Helpdesk & User Support
Academic Support

What we offer

5% employer pension
EV scheme with Octopus
Cycle to work scheme and shopping discount card
Means tested staff discount
Free lunch if working in one of our schools
25 days holiday + bank holidays pa
Access to the group’s counselling scheme
Access to fully funded apprenticeships up to L7
Personal accident at work cover
Discretionary Christmas stand down

Fulltime

Service Support Infrastructure Expert

Sopra Steria, a major Tech player in Europe, is seeking a Service Support Infras...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong understanding of operating systems, MS Office, Google Workspace, Active Directory, VPNs, ServiceNow, firewalls, and network devices
Excellent written and verbal communication skills
Familiarity with ITIL framework and practices
Previous experience in an IT Service Desk role is a plus
Basic knowledge of user and security groups in Active Directory
Occasional on-site support for end users
A team player who is self-motivated and takes pride in delivering excellent customer service
Cloud knowledge is must (AWS Cloud Practitioner certification is plus)
Total experience expected: 04-06 years
MCA / B.Tech / Other Bachelor's degree required.

Job Responsibility

Manage calls, emails, chats, incidents, and alerts using the Service Now ticketing tool, ensuring all necessary details are recorded and issues are addressed promptly
Document all incidents, alerts, events, and problems using standard reporting methods
Quickly address and escalate issues as necessary
Utilize checklists to ensure that identified problems are properly addressed
Adhere to ITIL standards and the company’s quality management system to meet service level agreements (SLAs)
Support users for logging incidents, requests, and changes
Coordinate tickets to closure and handle some basic activities.

What we offer

Inclusive and respectful work environment
Open to people with disabilities
Commitment to fighting all forms of discrimination.

Fulltime

Desktop Support Analyst

Opportunity to break into financial services, no previous sector experience requ...

Location

Singapore , Singapore

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting Microsoft domain, server stack, Office 365, and Active Directory
Solid troubleshooting experience across hardware, software, networking, and mobile devices
Familiarity with ticketing systems and service-level driven environments
Ability to prioritise under pressure and deliver rapid, effective support

Job Responsibility

Provide hands-on and remote desktop, telecoms, and application support to end users
Troubleshoot hardware, software, and networking issues in high-pressure environments
Manage onboarding/offboarding processes, user accounts, and lifecycle management of IT assets
Maintain and support A/V systems, trading applications, and critical business platforms
Log and manage incidents, escalating where required, and proactively reduce recurring issues
Support global colleagues, including traders globally

Fulltime

Desk Side Engineer

We’re seeking a well-presented, highly communicative Deskside Engineer to suppor...

Location

Ireland , Dublin 2

Salary:

Not provided

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

2–3 years’ experience in deskside support, infrastructure, or office fit-out projects
Solid understanding of cable routing, standards, and hardware setups
Ability to interpret basic floor plans and cable layouts
Comfortable working under desks and in physically active environments
High attention to detail and a methodical, tidy approach
Impeccable communication—clear, concise, and professional at all times
Well-presented and confident in a corporate legal environment
Reliable team player with the ability to work independently when needed
Calm under pressure with strong problem-solving ability

Job Responsibility

Perform physical audits of desk cabling and hardware setups across all office floors
Remove outdated or redundant cabling and implement new, standardised setups
Apply best practices in cable management to improve reliability and visual presentation
Assist with troubleshooting connectivity issues related to cabling and end-user hardware
Liaise regularly with key stakeholders and provide clear progress updates
Contribute to documentation and setup guides for repeatable, scalable configurations

Desktop Support Analyst

Desktop Support Analyst – Singapore. Opportunity to break into financial service...

Location

Singapore , Singapore

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting Microsoft domain, server stack, Office 365, and Active Directory
Solid troubleshooting experience across hardware, software, networking, and mobile devices
Familiarity with ticketing systems and service-level driven environments
Ability to prioritise under pressure and deliver rapid, effective support

Job Responsibility

Provide hands-on and remote desktop, telecoms, and application support to end users
Troubleshoot hardware, software, and networking issues in high-pressure environments
Manage onboarding/offboarding processes, user accounts, and lifecycle management of IT assets
Maintain and support A/V systems, trading applications, and critical business platforms
Log and manage incidents, escalating where required, and proactively reduce recurring issues
Support global colleagues, including traders globally

Fulltime

Infrastructure Support Officer

360 Resourcing Solutions

Location:
United Kingdom , Ipswich

Category:
Public Sector

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

Expiration:
April 15, 2026

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Infrastructure Support Officer

360 Resourcing Solutions

Location:United Kingdom , Ipswich

Category:Public Sector

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 12, 2026

Expiration:April 15, 2026

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Location:
United Kingdom , Ipswich

Category:
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Contract Type:
Employment contract

Job Posted:
April 12, 2026

Expiration:
April 15, 2026