CrawlJobs Logo
PA Consulting Logo PA Consulting · IT - Administration

Infrastructure Support Engineer

United Kingdom, Melbourn · Job Posted February 14, 2026
Apply Position
Job Link Share

Job Description

This is a hands on, in-office role based in our Melbourn office, due to the systems being supported, there will be occasional weekend working and on-call duties, so flexibility is required. The Group Systems Team is comprised of a variety of areas that support the wider firm. Consisting of seven key pillars specialising in Business Engagement and Governance, Strategy and Enterprise Architecture, Infrastructure, Data and Analytics, Enterprise Solutions, Cyber Security and Technology and Operations. Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Application Support teams, Operations, Infrastructure and Digital Workspace teams.

Job Responsibility

  • Responsible for segregated, technically rich environments that will allow you to develop your skills in areas such as technical management, automation and operations, whilst ensuring that all environments are available, reliable, secure and able to meet the demands placed upon on them
  • A point of escalation for our UK users
  • Combine excellent problem-solving skills with high quality customer service to resolve user issues as quickly and efficiently as possible
  • Using established processes as well as independent investigation to identify, resolve and document fixes in case of reoccurrence

Requirements

  • Strong knowledge designing, building, maintaining and supporting Azure cloud environments including implementing Azure Virtual Desktop (AVD) (Essential)
  • Excellent knowledge of M365 and O365, Exchange, virtual hosting including Omnissa (VMware Horizon) and Hyper-V, SaaS Backup Platforms and Group Policy
  • Excellent knowledge of network and infrastructure cloud systems including firewall management
  • Good troubleshooting skills and ability to work under pressure to identify and fix IT security vulnerabilities as well as implementing new IT technologies and services
  • Strong effective communication skills at all organisational levels and the ability to write clear documentation
  • Comfortable working independently or in a team, using own initiative
  • Organisational skills to plan and maintain the infrastructure ensuring it remains current and available

What we offer

  • Health and lifestyle perks accompanying private healthcare for you and your family
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)
PA Consulting - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Infrastructure Support Engineer

8 matching positions

New

Infrastructure Support Engineer

Infrastructure Support Engineer | SC or NPPV3 Cleared Reading | Hybrid Working (...
Location
Location
United Kingdom , Reading
Salary
Salary:
36000.00 - 42000.00 GBP / Year
thepeoplenetwork.co.uk Logo
Fynity
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • VMware infrastructure
  • Microsoft Server 2022 (including services like Active Directory and DNS)
  • Microsoft Windows 11 desktops, and third-party applications
  • Cloud knowledge (Azure or AWS)
  • Updating and maintaining Anti-Virus software
  • Basic networking functionalities
  • Backup Management
Job Responsibility
Job Responsibility
  • Maintenance of Microsoft Server and Desktop, VMWare, Cloud, basic networking, and support for third-party applications in an environment that requires SC or NPPV3 clearance
  • Fulltime
Read More
Arrow Right

Technical Support Engineer - Infrastructure Implementation and Support

Location
Location
India , Indore; Noida
Salary
Salary:
Not provided
clear-trail.com Logo
ClearTrail
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 - 3 Years experience in the role of Software and Hardware Infrastructure implementation and support
  • BE (IT/Computers), MCA
Job Responsibility
Job Responsibility
  • Identify Hardware and Software requirements related to Product Implementation
  • Keep yourself updated with latest trends in Hardware and Software Infrastructure
  • Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture
  • Design network security as per the requirement of customer
  • Design and deploy Hardware, Software and Application monitoring tools
  • Use automation for deployments and system upgrades
  • Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs
  • Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications
Read More
Arrow Right

Infrastructure Support Senior Engineer-Infrastructure Management

Position: Infrastructure Support Senior Engineer-Infrastructure Management. Conn...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 Years experience
  • Strong understanding of operating systems, Google Workspace, Active Directory, VPNs, ServiceNow, firewalls, network devices and Storage
  • Excellent written and verbal communication skills
  • Familiarity with ITIL framework and practices
  • Basic knowledge of user and security groups in Active Directory
  • A team player who is self-motivated and takes pride in delivering excellent customer service
  • Cloud knowledge is must
  • MCA / B.Tech / Other Bachelor's Degree
Job Responsibility
Job Responsibility
  • Connect on calls when needed, also support via emails, chats, and ensuring issues are addressed promptly
  • Document all incidents, alerts, events, and problems using standard reporting methods
  • Follow-up to quickly addressed and escalated issues as necessary
  • Utilize checklists to ensure that identified problems are properly addressed
  • Adhere to ITIL standards and the company’s quality management system to meet service level agreements (SLAs)
  • Possess knowledge of computer systems, IT infrastructure, networks, servers, and their components
  • Support users for Logging Incidents, Requests and Change using the ServiceNow ticketing tool
  • Coordinate tickets to closure and handle some basic activities
  • French Time zone to be adhered with France Holiday calendar
Read More
Arrow Right

IT Support Engineer / Sr. Support Engineer

At Spectro Cloud, we are in search of a talented individual to join our IT team ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
spectrocloud.com Logo
Spectro Cloud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years minimum experience in an IT Support role with a proven track record in growing a department
  • Crucial experience supporting international teams and providing support to employees across the US, UK, and EU time zones
  • Excellent verbal and written communication skills to partner with cross-functional teams solving hard problems and completing complex deliverables with quality
  • Excellent analytical and research skills necessary to understand and interpret request and project security-related risk, technical requirements, and industry standards
  • Direct experience supporting Okta, Google Workspace, JAMF, Slack, AI Tools (ChatGPT, Cursor, etc.) Jira, Confluence, and Zoom
Job Responsibility
Job Responsibility
  • Ensure an exceptional employee experience through clear communication and timely response to employee requests
  • Support company SaaS portfolio through best practice implementation, end user training, and license management to ensure reliable, cost-effective services and tools
  • Participate in team training, mentoring, and skill sharing in a high-performing IT department to ensure the team has the necessary skills to support a growing, dynamic environment
  • Maintain core IT infrastructure to support onboarding, offboarding, and employee lifecycle through Okta, Google Workspace, JAMF, Intune, and Atlassian tools
  • Experience in an IT support team balancing workload, meeting SLAs, and tracking performance metrics
Read More
Arrow Right

Windows Support Engineer (Infrastructure / Cloud)

Our Ottawa based Financial client is looking for an experienced Windows Support ...
Location
Location
Canada , Ottawa
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years supporting critical applications in hybrid enterprise environments
  • Strong Windows Server administration experience (Windows Server 2016–2022)
  • Microsoft Group Policies (GPO)
  • Microsoft SCCM
  • Server patching, upgrades, and lifecycle management
  • Performance and capacity monitoring of critical servers
  • Hands-on Infrastructure as Code (IaC) experience using tools such as Ansible, Terraform, Azure automation tools
  • Strong scripting experience: PowerShell, Python, Ansible Playbooks
  • Experience creating automation scripts and deploying orchestration solutions
  • Ability to support large-scale, multi-tier, highly secure production environments
Job Responsibility
Job Responsibility
  • Support, maintain, deploy, and upgrade Windows Server environments (on-premise and cloud)
  • Provide Level 2 technical support for critical infrastructure platforms
  • Troubleshoot incidents and support application owners, developers, and technical teams
  • Manage requests and issues through ServiceNow ticketing processes
  • Perform Windows Server administration, maintenance, upgrades, and optimization
  • Develop automation solutions and support Infrastructure as Code (IaC) initiatives
  • Create and maintain SOPs, technical documentation, support guides, and root cause analysis reports
  • Recommend improvements to increase performance, reliability, and operational efficiency
  • Participate in after-hours support/on-call rotation as required
  • Fulltime
Read More
Arrow Right

Senior Support Infrastructure Engineer

You’ll play a key role in supporting ANS’s core infrastructure, helping to keep ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as an infrastructure engineer working in an enterprise or multi-tenant environment
  • Experience with VMware 7 and above
  • Experience With SAN Storage Technologies (3par, Nimble, Netapp, Dell Compellent) is ideal
  • Understanding of fundamental computer architecture, networking, virtualisation, storage, and operating system concepts
  • Previous experience using backups technologies and disaster recovery
  • Strong Troubleshooting and Diagnostic skills
  • Operational Experience with NSX 3.0+ Desirable
  • Ability to produce good quality documentation
  • Scripting abilities in Powershell and PowerCLI
  • Exposure to Cisco UCS
Job Responsibility
Job Responsibility
  • Act as a 3rd line escalation point for the eCloud platform, supporting the wider team in resolving complex issues
  • Proactively monitor systems, identifying and addressing performance or stability issues before they impact customers
  • Work closely with other technical teams to deliver a high-quality support experience across our platforms
  • Take ownership of escalations with vendors, driving issues through to resolution
  • Ensure platform stability and security through regular patching, firmware upgrades, and system maintenance
  • Support capacity planning and help prepare the platform for future growth
  • Carry out platform audits and health checks to maintain performance and compliance
  • Create and maintain clear, high-quality technical documentation and processes
  • Build strong working relationships across technical and commercial teams
  • Support change, incident management, and CAB processes in line with ANS standards
What we offer
What we offer
  • 25 days holiday, plus option to buy up to 5 more days
  • Birthday off
  • Extra celebration day
  • 5 additional holiday days in year of marriage
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match
  • 4 x life assurance
  • Flexible working
  • Work from anywhere for up to 30 days per year
  • Fulltime
Read More
Arrow Right

Infrastructure & Support Engineer – Restaurant Technology

12-month contract in a flexible, hybrid working environment. Work across a compl...
Location
Location
Australia , Frenchs Forest
Salary
Salary:
Not provided
kfc.com.au Logo
KFC Australia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Tertiary qualification in Information Technology (or related discipline) or relevant industry certifications
  • Experience in IT support and project delivery
  • Experience managing Windows environments at scale, including imaging, patching, device lifecycle management and hardware/system configuration
  • Customer-focused, with the ability to balance quality and timelines
  • Sound business awareness and ability to work effectively within a project team
  • Clear communicator, able to work with both technical and non-technical stakeholders
  • A proactive, solutions-focused mindset, with strong problem-solving and analytical skills
  • Networking fundamentals (e.g. LAN, VLANs, wireless environments)
  • Configuring and supporting network equipment (e.g. HP Aruba, Cisco Meraki)
  • Monitoring and observability tools (e.g. LogicMonitor or similar)
Job Responsibility
Job Responsibility
  • Establish and maintain RIPT workflows, processes, and procedures to ensure approved technology platforms are managed effectively
  • Provide day-to-day Level 3/4 support for approved technologies within your area of expertise, while continuously improving operational processes, contributing to documentation, and sharing knowledge with peers, Field Support Officers, helpdesk, and product teams
  • Act as a technical SME, contributing to the strategy, deployment, and ongoing support of existing and new restaurant technology platforms, including internet and telephony, cloud and compute resources. observability, SOE imaging and endpoint management, remote access, and backup and recovery
  • Ensure compliance with Yum policies and standards, proactively identifying and managing risks, issues and exceptions through a pragmatic, risk-based approach
  • Provide technical support through timely and high-quality issue resolution during and post-deployment, using standard KFC tools and processes
  • Contribute to and lead technical initiatives across hardware, software, configuration, testing and deployment
  • Ensure RIPT services remain secure, reliable, and enable uninterrupted restaurant operations
  • Collaborate with project teams, product teams and third-party partners to support the deployment and maintenance of RIPT technology platforms
What we offer
What we offer
  • A culture where you can be your original self
  • Monthly mobile phone and home internet contributions
  • Flexible working arrangements, with 2 days in the office and 3 working from home
  • Free onsite secure parking at Frenchs Forest
  • Corporate KFC Culture Club initiatives
  • Employee discounts at KFC restaurants
  • Exposure to the evolving Yum! global technology ecosystem as new platforms and integrations roll out
  • Fulltime
Read More
Arrow Right

It Infrastructure & Field Support Engineer

Victim Support is looking for a skilled and motivated IT Infrastructure & Field ...
Location
Location
United Kingdom
Salary
Salary:
30775.03 GBP / Year
victimsupport.org.uk Logo
Victim Support
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • experience in a Service Desk or infrastructure support role
  • strong troubleshooting skills
  • a structured, organised approach to managing workload
  • knowledge of Microsoft technologies
  • experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure
  • strong communication skills and the ability to support a wide range of users and stakeholders
Job Responsibility
Job Responsibility
  • providing technical support for systems and infrastructure
  • contributing to the design and delivery of cost-effective solutions
  • helping to maintain strong standards of security, resilience and service continuity
What we offer
What we offer
  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Fulltime
!
Read More
Arrow Right