Infrastructure specialist

• Support and maintain technical ICT infrastructure alongside ICT provider
• Ensure optimal functioning of modern workplace with Office 365 and Intune, and network LAN and WAN (Cisco Meraki)
• Provide hands-on support to business and partners for connection requests
• Provide hands-on support to users in Head Office and throughout Europe
• Collaborate with ICT partners to maintain on-premises and cloud (Azure) infrastructures
• Install, configure, and maintain workstations, laptops, and servers
• Assist with LAN and WAN changes
• Plan maintenance activities, conduct health checks, and oversee contractor and vendor service quality
• Analyse and troubleshoot incidents
• Execute test plans for system upgrades or releases
• Consult with clients to recommend technology, hardware, software, and installation plans
• Participate in infrastructure projects
• Work with outsourcing partners to define and execute projects
• Support cross-functional teams in development and implementation of major installations, upgrades, and process changes
• Report progress to project lead
• Verify technical delivery of projects and accept infrastructure part of project deliverables

• Minimum of 4 years of experience of working in ICT infrastructure engineering
• Secondary Vocational education degree in Information or equivalent education
• Medior skills on Microsoft: Windows 10/11, Office 365, Azure, Intune, teams
• Networking: Wi-Fi-hotspots, LAN/WAN networking, network printing TCP/IP, firewalls, ICT Security
• Project administration skills
• Willing and able to travel to provide onsite support throughout Europe
• Excellent verbal and written communication skills in English and Dutch

You can think out of the box or come up with innovative solutions

• A competitive salary and a good pension scheme
• 25 vacation days per year (based on fulltime employment)
• Many opportunities to develop yourself within the organization