Infrastructure Site Reliability Engineer

• Manage and maintain various systems and infrastructure, such as servers, storage, mainframe, iSeries, backup, archive, and recovery
• Participate in on-call rotation to ensure availability and uptime of critical systems and provide timely response and resolution to incidents
• Develop and maintain best practices documentation, including system architecture diagrams, standard operating procedures, and runbooks
• Perform system and application performance analysis to identify and resolve issues and enhance overall system performance
• Streamline and optimize operational processes, procedures, and documentation by implementing industry best practices
• Develop, modify, and implement incident and problem management processes to increase efficiency and reduce downtime
• Collaborate with development teams to participate in code reviews, performance optimization, and application deployment processes
• Drive reliability engineering practices, including monitoring, alerting, incident management, capacity planning, and disaster recovery
• Automate infrastructure deployments, upgrades, and maintenance tasks, utilizing configuration management tools like Ansible and infrastructure-as-code frameworks such as Terraform
• Analyze historical usage patterns and growth projections to forecast future capacity requirements
• Establish and maintain monitoring systems to track the performance and utilization of critical resources.

• 7+ years of experience in Infrastructure Engineering, System Administration, or related roles
• 3+ years of experience with cloud platforms (e.g., Amazon Web Services, Microsoft Azure) and infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• 2+ years of experience in at least one configuration management tool such as Ansible, Puppet, or Chef
• 2+ years of experience with containerization technologies such as Docker and container orchestration platforms like Kubernetes
• 2+ years of experience in networking principles and protocols, including TCP/IP, DNS, load balancing, and firewalls
• 1+ years of experience with incident management, performance monitoring, and capacity planning tools.

Excellent troubleshooting and problem-solving skills, with the ability to identify, communicate, and resolve technical issues swiftly.

• Affordable medical plan options
• a 401(k) plan (including matching company contributions)
• an employee stock purchase plan
• no-cost programs for wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• paid time off
• flexible work schedules
• family leave
• dependent care resources
• colleague assistance programs
• tuition assistance
• retiree medical access.