CrawlJobs Logo
Chemist Warehouse Logo Chemist Warehouse · IT - Administration

Infrastructure Services Manager

Employment contract · Job Posted April 12, 2026
Apply Position
Job Link Share

Job Description

Reporting into the Head of Infrastructure, the Infrastructure Services Manager is responsible for managing and providing technical leadership to the teams that build, operate, and contributes to the design of enterprise-wide Infrastructure and backup and recovery platforms. The role provides technical and strategic direction and is accountable for developing robust processes that support the ongoing optimisation of our network services.

Job Responsibility

  • Accountable for planning, designing, and implementing Infrastructure technologies and backup and recovery solutions
  • Proactively monitor and operate virtualisation platforms to ensure high availability and performance
  • Develop, document, and maintain technical resources and best practices for technology delivery and operations
  • Perform workload management, project planning, forecasting, and resource allocation to optimise efficiency
  • Align technical activities with the organisation's strategic objectives. Contribute to our technology roadmaps
  • Implement and maintain automation and orchestration tools to improve Infrastructure efficiency
  • Enhance DevOps and automation practices to streamline deployments and configuration management
  • Define and enhance processes and ways of working. Influence and integrate with broader organisational changes
  • Manage the team to meet the operational and strategic needs of the business
  • Set clear goals and expectations for the department
  • Manage recruitment activities in conjunction with Human Resources
  • Hold regular meetings with individual team members to discuss performance, goals/aspirations and development opportunities
  • Develop and set annual KPI’s, ensuring these are entered into OneSigma or ConnectMe prior to the set due date

Requirements

  • A tertiary qualification in Computer Engineering or equivalent
  • Prior experience working in an Infrastructure Engineering or Technical position
  • 5+ years expertise in leading or mentoring Infrastructure or backup and recovery engineering teams
  • Well-developed and thorough knowledge of virtualisation and storage technologies, including VMWare, Hyper-V, and enterprise SANs
  • Expertise in Infrastructure solution design
  • Extensive knowledge of Backup and Recovery platforms, including Commvault
  • Strong time management with an ability to work in a fast moving environment

What we offer

  • Career growth and development opportunities
  • Discounts across all Chemist Warehouse Retail group brands
  • Access to ongoing training and professional development
  • Free flu vaccinations
  • Access to EAP and support service
  • Subsided café on-site
Chemist Warehouse - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Infrastructure Services Manager

8 matching positions

Sr Manager, Infrastructure Services

The Unified Conferencing and Mobility Senior Manager will lead global operations...
Location
Location
United States , Remote City
Salary
Salary:
117500.00 - 234500.00 USD / Year
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology or Telecommunications
  • 8+ years of experience in telecommunications, unified communications, and mobility management
  • 8+ years of experience managing global teams across multiple regions
Job Responsibility
Job Responsibility
  • Own global mobility operations across carriers (AT&T, Verizon, T-Mobile) and Tangoe TEM platform
  • Manage end-to-end device lifecycle: provisioning, upgrades, replacements, recycling
  • Oversee joiner/mover/leaver processes with ServiceNow workflow integration
  • Ensure inventory accuracy, billing data integrity, and workflow execution in Tangoe
  • Troubleshoot integration failures and manage manual fallback processes
  • Lead carrier management: activations, porting, plan changes, escalations
  • Drive cost management: invoice validation, dispute resolution, cost optimization initiatives
  • Deliver accurate reporting: inventory, usage, and financial alignment across systems
  • Manage mobility incidents and escalations, including vendor escalations and stuck orders
  • Lead global mobility rollout and transformation initiatives, including EMEA onboarding
What we offer
What we offer
  • Health Care Benefits: Medical, Dental, Vision
  • Wellness incentives
  • Retirement Benefits
  • Paid vacation days, up to 15 days
  • paid sick days, up to 5 days
  • paid personal leave, up to 5 days
  • paid holidays, up to 13 days
  • birth and adoption leave
  • parental leave
  • family and medical leave
  • Fulltime
Read More
Arrow Right

Manager, Infrastructure Services

Carrier Corporation is seeking an experienced and motivated desktop engineer to ...
Location
Location
United States , Remote City
Salary
Salary:
96000.00 - 192000.00 USD / Year
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree
  • 5+ years of experience with endpoint management platforms (Microsoft Intune, VMware Workspace ONE, SCCM)
  • 5+ years of experience with Mobile Device Management (MDM) and OS administration (Windows, macOS, iOS, Android)
  • 5+ years of experience with Endpoint security fundamentals (encryption, EDR, antivirus)
Job Responsibility
Job Responsibility
  • Endpoint Management
  • Device Lifecycle Management
  • Mobile Device Management (MDM)
  • Unified Endpoint Management (UEM)
  • Review and approve Endpoint related change management and other requests
  • Review and approve permissions and accesses to Endpoint related environments
  • Review and approve documentation and communications
  • Interface with other teams for joint efforts
  • Provide administrative management of outsourced team members
  • Provide overall team leadership
What we offer
What we offer
  • Health Care Benefits: Medical, Dental, Vision
  • Wellness incentives
  • Retirement Benefits
  • Paid vacation days, up to 15 days
  • paid sick days, up to 5 days
  • paid personal leave, up to 5 days
  • paid holidays, up to 13 days
  • birth and adoption leave
  • parental leave
  • family and medical leave
  • Fulltime
Read More
Arrow Right

Associate Manager Infrastructure Services

Location
Location
India , Bangalore
Salary
Salary:
Not provided
dxc.com Logo
DXC Technology
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10+ years in supporting Oracle databases in clustered (RAC) environments
  • Minimum of 10+ years’ experience in troubleshooting and supporting databases in Oracle Linux, Oracle RAC, and Oracle ASM configuration
  • Experience working with Exadata system is preferable but not mandatory
  • Monitor Oracle DATABASE, check alerts and take care of DATABASE issues (issue resolution)
  • Have experience in database monitoring using Oracle Enterprise Manager(OEM) – Agent installation, DATABASE discovery, Database alert configuration
  • Setup various default and customized metrics in cloud control – preferable
  • Should have good System admin, networking, and storage knowledge
  • Should be able to work with Oracle on all hardware issues and facilitate fixing the same
  • Performance tuning as needed to ensure DATABASE is up and running healthy
  • Experience in Oracle RMAN backup automation using shell script, backup monitoring, backup tuning, and different types of RMAN Database recovery procedures
Job Responsibility
Job Responsibility
  • Monitor Oracle DATABASE, check alerts and take care of DATABASE issues (issue resolution)
  • Have experience in database monitoring using Oracle Enterprise Manager(OEM) – Agent installation, DATABASE discovery, Database alert configuration
  • Performance tuning as needed to ensure DATABASE is up and running healthy
  • Experience in Oracle RMAN backup automation using shell script, backup monitoring, backup tuning, and different types of RMAN Database recovery procedures
  • Database problem troubleshooting tasks ( using AWR report, ASH report, ADDM report, Various Oracle Advisory framework)
  • Experience in Oracle database Disaster Recovery(DR) setup and management using Oracle Data Guard and Oracle Golden Gate
  • Critical Database Migration on Production systems using DR setup/Pre-cutover/Cutover and EXPDP-IMPDP
  • Experience in database home installation, Database upgrade, patching, and regular maintenance of databases in RAC environments
  • Provide on call rotation DATABASE support, identifying and resolving DATABASE issues, problem troubleshooting, root cause analysis, opening ticket with oracle
  • Experience in various database refresh procedures – Database cloning and Data pump export/import
  • Fulltime
Read More
Arrow Right

Engineering Manager - Infrastructure Services

We're looking for an Engineering Manager to lead our Adyen Cloud Services (ACS) ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record managing and growing high-performing teams in platform, infrastructure, or SRE domains
  • 8+ years in engineering
  • 3+ years in leadership roles
  • Deep understanding of container orchestration (Kubernetes), traffic management (load balancers, DNS), and on-prem/bare-metal operations
  • Hands-on experience running large-scale, highly available production infrastructure
  • Technical leader with a strong engineering perspective
  • Hands-on when needed
Job Responsibility
Job Responsibility
  • Lead and grow a high-performing infrastructure team
  • Bring structure and process to execution
  • Foster a culture of technical excellence
  • Scale for massive growth
  • Integrate platform best practices
  • Fulltime
Read More
Arrow Right

Sales Manager - IT Infrastructure Services

We are looking for a dynamic Sales Manager – IT Infrastructure Services to suppo...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
inspirisys.com Logo
Inspirisys Solutions Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in sales of IT Infrastructure Services
  • Bachelor's degree in Engineering or any other graduate degree preferred
  • Postgraduate qualification in Business Administration preferred
  • Strong understanding of IT landscape and product sales across servers, storage, networking & security, HCI, backup, virtualization, and data center solutions
  • Fair understanding of deal P&L
  • Understanding of service delivery methodologies and frameworks
  • Strong knowledge of tools and service automation technologies
  • Strategic, conceptual, and consultative selling approaches
  • Flexibility and proactive approach to customer engagement
  • Effective engagement with business and IT functions within customer organizations
Job Responsibility
Job Responsibility
  • Support the sales team in identifying and securing new business opportunities
  • Act as a single point of contact for customer-specific matters
  • Lead troubleshooting efforts and manage escalations
  • Collaborate with cross-functional teams to improve service delivery
  • Fulltime
Read More
Arrow Right

Service Presales Manager - IT Infrastructure Managed Services

We are seeking an experienced Presales Manager – IT Infrastructure Services, res...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
inspirisys.com Logo
Inspirisys Solutions Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–12 years of direct presales experience in primary sectors with a proven track record in business development
  • Bachelor’s degree in Engineering, Business, Marketing, Finance, or a related field. MBA preferred
  • Good understanding of IT Infrastructure technologies and services
  • Excellent verbal and written communication skills, with the ability to present to C-level executives and stakeholders
  • Strong analytical skills to assess sales performance, forecast revenue, and identify business growth opportunities
Job Responsibility
Job Responsibility
  • Stay updated on technology trends and market needs related to IT Services
  • Package new offerings to complement the existing offerings portfolio
  • Assess and repackage the current offerings portfolio for better market penetration
  • Interact regularly with the sales team to understand customer pain points in IT Services and suggest remedial measures that create business opportunities
  • Contribute expertise in preparing detailed responses to RFP/RFQ/RFI requests
  • Develop RFP responses by understanding customer needs and business requirements
  • Gather detailed requirements from customer RFPs
  • Engage in discussions with customers and stakeholders to seek clarifications on RFP requirements when required
  • Develop technical proposals with appropriate service design and solutions aligned with RFP requirements, while collaborating closely with sales and delivery teams for cost inputs and delivery planning
  • Respond to all requests for proposals and information requests
  • Fulltime
Read More
Arrow Right

Service Pre Sales Manager - IT Infrastructure Managed Services

We are seeking a dynamic Services Pre-Sales Manager who stays current with techn...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
inspirisys.com Logo
Inspirisys Solutions Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8–16 years of experience in IT services pre-sales
  • Bachelor’s degree in Engineering or equivalent is preferred
  • Postgraduate degree in Business Administration is a plus
  • Strong verbal and written communication skills
  • Strong understanding of service delivery methodologies, frameworks, and automation technologies
  • Proficiency in strategic, conceptual, and consultative selling
  • Flexibility, adaptability, and a proactive approach to customer engagement
  • Hands-on experience in building and responding to technical RFPs
Job Responsibility
Job Responsibility
  • Lead business development initiatives to open new accounts and achieve assigned services business targets across territories, accounts, or verticals
  • Stay abreast of technology trends and evolving market needs in IT services
  • Design and package new service offerings to complement the existing portfolio
  • Reassess and repackage current offerings to enhance market penetration
  • Work closely with the sales team to understand customer challenges and suggest effective IT service solutions
  • Respond to RFPs, RFQs, and RFIs with detailed, technically sound proposals
  • Develop RFP responses by analyzing customer requirements and engaging with stakeholders for clarifications
  • Build compelling technical proposals with appropriate service designs and solutions
  • Collaborate with sales and delivery teams to ensure alignment on cost structures and delivery commitments
  • Ensure timely and high-quality responses to all proposal and information requests
  • Fulltime
Read More
Arrow Right
New

Sr GTM Product Manager, Software Defined Infrastructure Services

The Senior GTM Product Manager for Software Defined Infrastructure Services is r...
Location
Location
United States of America , Remote
Salary
Salary:
114000.00 - 212000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in product management, offer management, product marketing, GTM strategy, or commercialization of technology services
  • Familiarity with product lifecycle practices, including launch planning, adoption tracking, performance analysis, and offer refresh
  • Strong experience in business development, go-to-market strategy, sales enablement, offer management, or solution positioning within a global technology services environment
  • Good understanding of infrastructure, cloud, data center, managed services, or software-defined solutions, with the ability to translate technical capability into client value
  • Proven track record of supporting revenue growth through improved market positioning, seller readiness, and pursuit support
  • Experience working with cross-functional teams including sales, solutioning, delivery, product or offer teams, and strategic partners
  • Experience in North America market dynamics, enterprise client requirements, and complex services-led sales environments is strongly preferred
  • Strong strategic thinking and commercial acumen
  • Ability to develop compelling messaging and value propositions for complex technology services
  • Strong presentation, communication, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Define and refine the North America go-to-market approach for SDI offerings, aligned to the broader Global GTM and Group strategy
  • Develop clear messaging, value propositions, and positioning frameworks for SDI solutions across target industries, customer segments, and buying centers
  • Identify market opportunities, whitespace, competitive threats, and growth priorities to improve pipeline creation and win rates
  • Ensure alignment between regional sales priorities and the global SDI offer roadmap, including how services are packaged, differentiated, and presented to clients
  • Gather structured input from clients, sellers, solution architects, delivery teams, and partners to influence the SDI-S roadmap
  • Prioritize market requirements and communicate regional needs to Global Offer and Product teams
  • Define the commercial narrative for SDI-S offerings, including customer problem, business value, competitive differentiation, proof points, and adoption drivers
  • Monitor GTM performance for SDI-S and recommend adjustments to improve awareness, pipeline generation, conversion, and attach rates
  • Co-own the North America SDI-S offer strategy in alignment with the global SDI-S roadmap and regional Software and Services team
  • Partner with Global Offer, Delivery, and Commercial teams to define service scope, differentiation, target segments, commercial models, and value drivers
What we offer
What we offer
  • Medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits
  • Incentive compensation based on individual and/or company performance
  • Fulltime
Read More
Arrow Right