Infrastructure Services Engineer Job at Susquehanna International Group (Sydney)

Infrastructure Engineer, Managed Services

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good ...

Location

India , Vadodara

Salary:

Not provided

Horizontal Digital

Expiration Date

Until further notice

Requirements

Minimum 4 years of experience in managing Cloud/Self Hosted Infrastructure
Minimum 3 years of experience in managing Azure Cloud and/or AWS Cloud is must
Experience with Azure DevOps, GitHub, or other code repository tools is a plus
Experience with Sitecore or CMS is a plus
Experience with Vercel or Netlify is a plus

Job Responsibility

Analyze and review system/cloud logs to determine the root cause of issues reported by the monitoring tool/client
Utilize systems like Jira Service Desk and Microsoft Teams to communicate directly with clients or team members regarding findings and recommendations
Work directly with the client on infrastructure enhancements and error/incident resolution on a per-ticket basis
Educate yourself on a variety of different clients, their industries, and their infrastructure platform to offer solutions in the moment and forward-thinking recommendations
Learn and develop your experience with tools, technologies, and platforms like Vercel, Netlify, Sitecore, Coveo, Solr, Contenful, Order Cloud, Azure Cloud, AWS, JSS, and a variety of custom solutions
Participate in a weekly on-call rotation with all other team members

Monitoring Engineer / Infrastructure Engineer

We are seeking a Monitoring Engineer to lead day-to-day technical operations wit...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Outsource UK

Expiration Date

Until further notice

Requirements

Strong enterprise infrastructure background with extensive operational experience
Proven experience leading infrastructure or technical teams within structured delivery environments
Deep technical expertise in monitoring and infrastructure tooling, including: Microsoft System Center Operations Manager (SCOM), PRTG Network Monitor
Experience in network device monitoring and dashboard configuration
Strong fault finding, diagnosis, and resolution skills across complex infrastructure environments
Experience with virtualised environments, enterprise storage, file/print services, and hardware evaluation
Strong understanding of service management and working within SLA-driven environments
Experience working within governed frameworks and structured delivery methodologies
Project leadership experience within structured methodologies such as PRINCE2 or Project Management Institute (PMI) approaches
Diploma or equivalent in Computer Science or related discipline

Job Responsibility

Lead and mentor the infrastructure monitoring team, supporting development of SME capability and operational maturity
Own and contribute to solution design, estimation, high and low-level design, and implementation activities under Project Manager guidance
Ensure adherence to SLAs, responding, resolving, or escalating issues appropriately within defined thresholds
Develop and maintain operational and end-user documentation, ensuring consistency and compliance with standards
Support pre-sales and solution scoping activities where required
Work closely with Architects and Solution Designers to assess options and provide technical recommendations
Accurately estimate effort, cost, and delivery timelines for implementation tasks
Ensure all team activity is fully documented in line with governance and operational standards
Provide regular progress updates to Project Management to support delivery tracking and planning

Fulltime

Sr Professional Services Security Engineer - Focused Services (Cortex Cloud)

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv-Yafo

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items
mental and financial health resources
personalized learning opportunities

Fulltime

Infrastructure Support Senior Engineer-Infrastructure Management

Position: Infrastructure Support Senior Engineer-Infrastructure Management. Conn...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

2-4 Years experience
Strong understanding of operating systems, Google Workspace, Active Directory, VPNs, ServiceNow, firewalls, network devices and Storage
Excellent written and verbal communication skills
Familiarity with ITIL framework and practices
Basic knowledge of user and security groups in Active Directory
A team player who is self-motivated and takes pride in delivering excellent customer service
Cloud knowledge is must
MCA / B.Tech / Other Bachelor's Degree

Job Responsibility

Connect on calls when needed, also support via emails, chats, and ensuring issues are addressed promptly
Document all incidents, alerts, events, and problems using standard reporting methods
Follow-up to quickly addressed and escalated issues as necessary
Utilize checklists to ensure that identified problems are properly addressed
Adhere to ITIL standards and the company’s quality management system to meet service level agreements (SLAs)
Possess knowledge of computer systems, IT infrastructure, networks, servers, and their components
Support users for Logging Incidents, Requests and Change using the ServiceNow ticketing tool
Coordinate tickets to closure and handle some basic activities
French Time zone to be adhered with France Holiday calendar

Research Engineer / Software Engineer (platform/core infrastructure)

Build the future of offensive security with XBOW. Attackers are already using AI...

Location

United States

Salary:

150000.00 - 350000.00 USD / Year

Xbow

Expiration Date

Until further notice

Requirements

Strong experience building and operating scalable, distributed systems on cloud infrastructure such as AWS or similar
Comfortable working with infrastructure as code (e.g., Terraform, CDK)
A track record of performance tuning across cloud services, databases, and compute layers
Eager to learn new tools, languages, and technologies as needed
A thoughtful communicator who values clarity and simplicity and is comfortable working in a fast-paced startup and navigating ambiguity
Strong problem-solving skills and the ability to work with incomplete information
Curious, practical, and eager to work across layers of the stack when needed
You think proactively about failure modes and bring experience implementing disaster recovery and business continuity plans that keep critical systems running

Job Responsibility

Design and implement infrastructure systems that scale reliably and securely, and can be deployed across multiple cloud environments (AWS, Azure, OCI etc.) and contexts (SaaS, on prem)
Tune and optimize cloud services across compute, storage, networking, and observability to drive performance, reliability and maintainability of core services
Develop our core services, written in TypeScript, Kotlin and Go
Support large-scale systems with event driven architectures
Own problems end-to-end—from design through deployment to production support
Navigate ambiguity and help define how we build as much as what we build
Partner closely with other engineers, AI researchers and Security researchers to enable high-quality, high-velocity product development
Design for resilience by implementing disaster recovery and business continuity strategies that ensure uptime, even when things break
Improve how we build, deploy, and monitor services at scale

What we offer

Competitive salary and a generous equity package
Career Growth: Shape your role, lead the function, and grow with the company
Meaningful Work: You will tackle technically complex challenges and play a pivotal role in the growth of our business

Fulltime

New

Security Managed Services Engineer (L4)

As a Security Managed Services Engineer (L4) at NTT DATA, your day will be fille...

Location

Luxembourg , Capellen

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Security, or a related field
Relevant certifications are a plus
Proven experience in network and application security, with expertise in Palo Alto, Bluecoat, F5 (LTM, ASM, APM), ASA VPN or Splunk
Knowledge of firewall management, intrusion detection, content filtering, web application security, and VPN technologies
Proficiency in PKI design and management, digital certificate issuance, and secure key management
Excellent problem-solving and troubleshooting skills, with the ability to work well under pressure
Strong communication skills and the ability to collaborate with diverse teams
A proactive approach to identifying and mitigating security vulnerabilities and risks
Demonstrated ability to work in a fast-paced and dynamic environment
Fluent in English

Job Responsibility

Being responsible to implement projects to replace / upgrade the current infrastructure with new versions or solutions, and you will analyze, recommend, and implement new cyber security technologies and solutions
Monitor operational infrastructure – you will leverage standard tools and processes to respond and resolve incidents and requests in a timely manner meeting agreed SLA
Incident Response – Monitor security events, investigate and respond to security incidents, and assist in post-incident analysis and remediation
Documentation: Create and maintain comprehensive documentation related to security configurations, policies, procedures, and incidents
Collaboration: Work closely with cross-functional teams, including IT, Network, and Application Development, to ensure the integration of security measures across the organization
Research and Innovation: Stay up-to-date with emerging security threats, technologies, and best practices, and provide recommendations for security improvements

Fulltime

Senior Infrastructure Engineer

Location

United States , West Des Moines

Salary:

Not provided

Wells Fargo

Expiration Date

June 26, 2026

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related technical field plus four (4) years of experience in the job offered or in a related position involving application development and implementation experience
4 years of Technology Infrastructure Engineering and Solutions experience
4 years of Jenkins experience
3 years of experience with secure DevOps and deployment automation to cloud environments
3 years of experience in one or a combination of the following build type tools: Maven, Gradle or Node.js
1 year of engineering and support experience on Pivotal Cloud Foundry (PCF) platform , Google Cloud or Azure Cloud
1 year of container experience
Experience with urban code deploy, Kubernetes, Azure cloud/google cloud, Pivotal cloud foundry (TKGI), maven/gradle/angular, Python and shell scripting

Job Responsibility

Understand the customer build, release and deploy automation needs and provide services that align with Enterprise DevOps standards and Wells Fargo vision and values
provide consultation and training to application teams on the Enterprise Pipeline (EPL) and benefits where ever applicable to promote self- diagnosis and self-service potential
create and follow enterprise standards for onboarding applications to Jenkins and uDeploy
analyze applications on-boarding/support requests and provide solutions
analyze highly complex application build, release and deployment requirements
and write technical specifications to design or redesign build, release and deploy automation
guide and outline ideas for migration of applications into Cloud platform(s)
develop POCs to demonstrate the viability of new ideas and technologies to support the innovation
develop and provide build, release and deploy solution for legacy applications with customized pipeline
on-going operational support for all applications as they require updates, troubleshooting, and configuration

Fulltime

!

New

Networking Managed Services Engineer (L1)

As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an ...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP
Highly disciplined in handling of tickets on day-to-day basis
Act promptly as per defined Sop’s
Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s
Good understanding of using ITSM tools and ITSM processes
Strong planning skills, considering possible changes and circumstances
A strong work ethic, including the capacity to put in longer hours when necessary
Adaptability to changing environments
A client-focused approach, creating positive client experiences throughout their journey
The aptitude to communicate and work across different cultures and social groups

Job Responsibility

Provide managed services to ensure clients' IT infrastructure and systems remain operational
Proactively identify, investigate, and resolve technical incidents and problems
Monitor client infrastructure and solutions, catching errors before or as soon as they occur
Investigate first-line incidents, understand root causes, and follow approved procedures for request fulfilment
Provide telephonic, ITSM ticket or chat support
Execute maintenance activities like patching and configuration changes
Ensure smooth shift handovers for continuous service
Identify opportunities for optimization, such as reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements
Support project work and disaster recovery functions and tests
Ensure incidents and requests are resolved efficiently and comprehensively, escalating when necessary

Fulltime

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Infrastructure Services Engineer

Job Description

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