CrawlJobs Logo

Infrastructure Senior Technology Analyst

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United States, Irving

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

96400.00 - 144600.00 USD / Year

Job Description:

The Infrastructure Senior Technology Analyst is responsible for assisting with ServiceNow, RLM, and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. This includes dual responsibilities involving build engineering/release management and DevOps tasks.

Job Responsibility:

  • Identify and manage interdependencies between models in a release, ensuring smooth and timely deployments
  • drive Root Cause Analysis (RCA) post restoration of service
  • design and create automation of repetitive tasks
  • participate in continuous improvement initiatives for infrastructure operations and DevOps pipelines
  • collaborate with the Technology infrastructure team to ensure compliance with security protocols and coordinate infrastructure security efforts
  • interface with procurement and finance teams to source hardware/software, ensuring delivery within scope, time and budget
  • estimate workload and resource needs for DevOps and infrastructure tasks, driving timely and budget-conscious delivery
  • collaborate with security teams to manage infrastructure security
  • contribute to process improvement initiatives focused on automation, stability, and operational excellence
  • operate with a limited level of direct supervision
  • exercise independence of judgement and autonomy
  • act as SME to senior stakeholders and/or other team members
  • assess risk when business decisions are made, ensuring compliance and applying ethical judgment

Requirements:

  • 8-10 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • ability to communicate technical concepts to non-technical audience
  • ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • experience in a Financial Services or large complex and/or global environment preferred
  • effective written and verbal communication skills
  • effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience

Nice to have:

experience in a Financial Services or large complex and/or global environment preferred

What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays

Additional Information:

Job Posted:
June 18, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.