Infrastructure Senior Technology Analyst

• Assist with Middleware Web Hosting support technical guidance and security
• Co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
• Plan, install, and maintain webhosting products
• Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
• Perform system performance monitoring and tuning
• Participate in capacity planning and products configurations
• Provide technical support to both systems development and data centre operations personnel
• Develop procedures and standards for operations personnel
• Act as manager for systems projects
• Assist in evaluating, recommending, acquiring, and installing new software or software upgrades
• Co-ordinate project plans and activities with user and technology management
• Co-ordinate and participate in Continuity Of Business drill
• Perform proper prioritization and evaluation of business requirements
• Responsible to take ownership and drive multiple challenging tasks assignment
• Participate in global Webhosting initiatives, meetings and projects
• Responsible for overall operating system applications
• Contribute to technical direction and strategic decisions

• 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
• Ability to communicate technical concepts to non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Bachelor's/University degree or equivalent experience
• Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
• Good knowledge of Load Balancer and Firewall
• Cloud technology understanding
• Good hands on writing shell scripts and Python scripts
• Good understanding of Load Balancer and Firewall works

Experience in a Financial Services or large complex and/or global environment