Infrastructure Senior Technology Analyst Job at Citi (Bengaluru)

Infrastructure Senior Tech Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Infrastructure Senior Technology Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills

Job Responsibility

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
Provide technical/strategic direction and act as advisor/coach to lower level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Responsible for overall operating system applications
Contribute to technical direction and strategic decisions
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgment and autonomy

What we offer

Equal opportunity employment
Accessibility accommodations for persons with disabilities
Global benefits for well-being, growth, and work-life balance

Fulltime

Infrastructure Senior Technology Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Bachelor's/University degree or equivalent experience
Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
Good knowledge of Load Balancer and Firewall
Cloud technology understanding

Job Responsibility

Assist with Middleware Web Hosting support technical guidance and security
Co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
Plan, install, and maintain webhosting products
Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
Perform system performance monitoring and tuning
Participate in capacity planning and products configurations
Provide technical support to both systems development and data centre operations personnel
Develop procedures and standards for operations personnel
Act as manager for systems projects
Assist in evaluating, recommending, acquiring, and installing new software or software upgrades

Fulltime

Infrastructure Senior Technology Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years' experience in I.T
5+ years hands-on experience on middleware webhosting and application server products
Bachelor's degree in computer science or related field or equivalent combination of education and experience
Experience in IT security compliance and implementation and use of security protocols (SSL, Server certificates)
Good experience using Java, J2EE, XML, SQL and Shell/Perl/python/PowerShell Scripting in UNIX/Wintel environment
Experience in modernization of traditional web/app applications to Redhat Openshift containers & external Cloud
Reasonable experience with AI tools to automate current pain points in workflow
Familiarity with Compliance and risk management frameworks and methodologies (ISO27002, SDLC)
Initiative and ability to perform under pressure
Strong leadership, interpersonal and communication skills

Job Responsibility

Create complex project plans and perform impact analyses
Solve/work high impact problems/projects and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures
Provide technical/strategic direction and act as advisor/coach to lower-level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Provide expertise in application hosting technologies with specialized emphasis on IBM technologies (WebSphere/WebLogic Application Server, WebLogic Forms and Reports, IHS)
Provide expertise in other web hosting technologies like Microsoft IIS, Apache, Tomcat
Provide expertise in Java/J2EE deployments and Operating system scripting

Fulltime

Infrastructure Intermediate Technology Analyst

The Infrastructure Intermediate Technology Analyst is an intermediate level role...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
effective written and verbal communication skills
effective analytic/diagnostic skills
ability to communicate technical concepts to non-technical audience
ability to work with virtual and in-person teams, and work under pressure or to a deadline
conocimientos en la plataforma Tandem
conocimientos de sistema operativo y subsistemas
conocimiento en comunicaciones
deseable conocimiento de lenguajes de programación
disponibilidad de horario

Job Responsibility

resolve moderately complex problems/projects through analysis, technical experience, and precedents
provide analysis for more complex issues, escalating as appropriate
participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
collect and organize requirements for hardware acquisition and deployment activities
gather, compile and synthesize information regarding technology processes or systems
create and prepare reports
assist in systems implementation/enhancements and post implementation activities
reach solutions through technical experience and precedents
exchange ideas and information in a concise and clear manner

Fulltime

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills

Job Responsibility

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
Provide technical/strategic direction and act as advisor/coach to lower level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Responsible for overall operating system applications
Contribute to technical direction and strategic decisions
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Infrastructure Technology Lead Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in infrastructure delivery (application hosting and/or end user services)
Proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual/in-person teams and work under pressure/to a deadline
Experience in Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor's/University degree, Master's degree preferred

Job Responsibility

Assist with LAN/WAN and help desk administration activities
Create complex project plans and perform impact analyses
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams
Assist with automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents and define hardware requirements
Update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system

Fulltime

Infrastructure Technology Lead Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor's/University degree, Master's degree preferred

Job Responsibility

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Infrastructure Senior Technology Analyst

Citi

Location:
India , Bengaluru

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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Job Posted:
March 13, 2026