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Infrastructure Senior Technology Analyst

https://www.citi.com/ Logo

Citi

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Location:
Singapore, Singapore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Job Responsibility:

  • Create complex project plans and perform impact analyses
  • Solve/work high impact problems/projects and provide resolutions to restore services
  • Drive Root Cause Analysis (RCA) post restoration of service
  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
  • Review requirement documents, define hardware requirements and examine and update processes and procedures
  • Provide technical/strategic direction and act as advisor/coach to lower-level analysts
  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Provide expertise in application hosting technologies with specialized emphasis on IBM technologies (WebSphere/WebLogic Application Server, WebLogic Forms and Reports, IHS)
  • Provide expertise in other web hosting technologies like Microsoft IIS, Apache, Tomcat
  • Provide expertise in Java/J2EE deployments and Operating system scripting
  • Analyze and Automate resolution from routine issues to critical failures within established service level targets
  • Support technology improvements such as new infrastructure install and hardware/software upgrade and engineering support
  • Analyze customer requirements to ensure all standards, policies and guidelines are upheld from information security perspective
  • Support routine compliance activities
  • Provide L3 oversight and direction for Audit, Risk and Compliance matters
  • Disaster recovery planning and documentation
  • Accompany modernization of J2EE applications to containers
  • Support cloud first strategy
  • Assist Security Incident Response Teams in investigation of incidents and training of key staff
  • Analyze Information Security Procedures and help implement across all of IT and Business

Requirements:

  • 6+ years' experience in I.T
  • 5+ years hands-on experience on middleware webhosting and application server products
  • Bachelor's degree in computer science or related field or equivalent combination of education and experience
  • Experience in IT security compliance and implementation and use of security protocols (SSL, Server certificates)
  • Good experience using Java, J2EE, XML, SQL and Shell/Perl/python/PowerShell Scripting in UNIX/Wintel environment
  • Experience in modernization of traditional web/app applications to Redhat Openshift containers & external Cloud
  • Reasonable experience with AI tools to automate current pain points in workflow
  • Familiarity with Compliance and risk management frameworks and methodologies (ISO27002, SDLC)
  • Initiative and ability to perform under pressure
  • Strong leadership, interpersonal and communication skills
  • Analytical problem-solving abilities
  • Willing to work in extended hours during project critical phase
  • Excellent verbal and written communication skills
  • Effective analytic/diagnostic skills

Nice to have:

Experience in large organization preferably banking environment

Additional Information:

Job Posted:
November 28, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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