Infrastructure Senior Technical Analyst, Citi

Citi

Location:
United States, Irving

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

143666.00 USD / Year

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Job Description:

Citibank, N.A. seeks an Infrastructure Senior Technical Analyst to support complex global deployment of multiple Remote Access infrastructures across Citi's data centers, collaborating with internal teams on change coordination and providing day-to-day support to ensure optimal performance for users.

Job Responsibility:

Support complex global deployment of multiple Remote Access infrastructures globally across Citi's data centers
Collaborate with internal teams on change coordination for efficient working of Citibank's Remote Access Service (RAS) infrastructure
Formulate and define system scope and objectives for complex, high-impact application enhancements and problem resolution
Provide day-to-day support to proactively monitor current services and environments to ensure optimal performance
Identify risks, vulnerabilities, and security issues
Document and analyze Remote Access Services issues and proactively resolve issues
Collaborate with Operations and Engineering teams on timely response to design and analyze resolutions
Create and maintain security patches and configuration changes for Remote Access Services
Provide coordination testing and validation for corrective measures in response to security threats
Work closely with multiple teams globally dispersed to ensure overall objectives are achieved

Requirements:

Master's degree, or foreign equivalent, in Telecommunications and Networking Engineering, Electronic Engineering, Information Technology, or a related field
Two (2) years of experience in operating and maintaining network infrastructure
Troubleshooting production issues with traces and conducting root-cause analyses
Performing traffic monitoring analysis and peak capacity documentation
Upgrading devices and servers as per vulnerabilities assessment reports
Planning and creating implementation plan, Backout Plan, and Test plan for changes to be deployed on servers
Utilizing Linux command line to troubleshoot cases and run commands on Linux-based CLI
Building and maintaining network infrastructure and monitoring packet flow

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 09, 2025

Expiration:
October 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Infrastructure Senior Technical Analyst

Citi

Location:United States, Irving

Category:IT - Administration

Contract Type:Employment contract