Infrastructure Senior Tech Analyst Job at Citi (Singapore)

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Bachelor's/University degree or equivalent experience
Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
Good knowledge of Load Balancer and Firewall
Cloud technology understanding

Job Responsibility

Assist with Middleware Web Hosting support technical guidance and security
Co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
Co-ordinate in strategic and customer initiatives to maintain service availability
Co-ordinate in maintaining sector risk and compliance posture
Plan, install, and maintain webhosting products
Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
Perform system performance monitoring and tuning
Participate in capacity planning and products configurations
Provide technical support to systems development and data centre operations personnel
Develop procedures and standards for operations personnel

Fulltime

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills

Job Responsibility

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
Provide technical/strategic direction and act as advisor/coach to lower level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Responsible for overall operating system applications
Contribute to technical direction and strategic decisions
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Infrastructure Senior Tech Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Infrastructure Senior Tech Analyst

The CTI Production Operations group provides the single point from which Citi co...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive Governance background
Knowledge of Compliance laws, rules, regulations, risks, and typologies
Risk and governance related experience
Experience in monitoring, executing, and reporting on compliance testing reviews and regulatory issue validation activities
Understanding of rules, laws, and regulations, and specific regulatory requirements impacting financial services
Strong interpersonal skills
Effectiveness in working within a large scale and complex matrix organization
Excellent oral communication and writing skills
Must be a self-starter, flexible, innovative, and adaptive
Highly motivated, strong attention to detail, team oriented, organized

Job Responsibility

Lead and manage review of operational activities, risks, control and monitoring tools implementation, and execution in adherence to company standards/policies and regulatory obligations
Partner and assist the Production Operations Control Managers in their day-to-day operations
Ensure Process compliance to Citi’s policies
Ensure that risks, issues, and dependencies are appropriately identified, categorized, documented, and resolved
Appropriately assess risk through-out the Production Operations org by conducting due diligence activities to meet business requirements and regulatory commitments
Oversee implementation and execution of process governance, review, revise existing policies and/or create new policies and standards that cuts across enterprise-wide adherence
Monitor non-adherence and work on corrective action plans to enable compliance
Oversee and manage Internal Audit, Independent Compliance Risk and Regulatory reviews
Develop Service Improvement Plans
Back up for General Control Programs

Fulltime

Infrastructure Senior Tech Analyst – ORMB System Administrator

As an ORMB (Oracle Revenue Management and Billing - Version 2.9/3.X and above on...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Setting up and maintaining development, test, and production environments for ORMB in Virtual Infrastructure built with RHEL 7/8 OS
Cloning environments between different stages and applying necessary patches and updates
Setting up and overseeing the migration of data between environments
Automating batch jobs using tools like Tivoli Scheduler
Tuning system parameters for ORMB, CCB, and batch instances to optimize performance
Strong understanding of Oracle database, Middleware products used for ORMB deployments in RHEL 7/8 virtual Infrastructure, including flair for performance tuning and troubleshooting
Familiarity with Cloud technologies, virtualized hosts and database infrastructure, DevOps, CI/CD, SRE and other modern practices
Monitoring system performance and troubleshooting technical issues
Identifying and resolving issues related to the ORMB system
Familiarity with Service Level Agreements and ticketing tools for tracking and resolving issues

Job Responsibility

Environment setup, data migration, performance tuning, and security measures
Setup and Maintenance of development, test, and production environments for ORMB
Cloning and Patching environments
Data Migration between environments
Batch Scheduling
Performance Tuning
System Monitoring
Troubleshooting and Problem Solving
Understanding of SLAs and Ticketing Systems
Design and Code Review

Fulltime

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
Expert-level understanding of video conferencing technologies
3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
3+ years experience in support and administration of SaaS applications
Experience with IT/AV office builds, maintenance, and refreshes
Experience with SSO/Okta implementations for SaaS applications
Demonstrable understanding of ITIL Framework and Service Management
Epic customer service skills, Problem-solving skills
Highly developed communication, interpersonal and administrative skills

Job Responsibility

Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
Coordinate with integrators and vendors for builds, refreshes, and maintenance
Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
Ability to work effectively within a team and autonomously as required, to meet deadlines
Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office

Fulltime

Data Center Revenue Senior Analyst

You will be joining the Data Center Revenue team within the FP&A function. This ...

Location

United States , San Francisco

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

At least 5 years experience in finance, with the majority in financial planning and analysis in tech, consulting or banking
Strong financial modeling skills and an understanding of business metrics
Demonstrated experience drawing upon insights to tell a compelling story using data
Experience engaging and providing financial support to senior business partners
Strong critical thinking, organizational, interpersonal, communication, and collaboration skills
Experience working in a dynamic, rapidly changing environment
A curiosity to learn and the initiative to act

Job Responsibility

Support financial deliverables related to close, forecasting, and planning for the Data Center business and Cloud migration initiatives
Collaborate with cross-functional teams to develop migration strategies and plans
Analyze data and provide insights to support decision-making among cross-functional business partners
Monitor and report on migration progress, identifying and addressing any issues or risks
Partner with data science and analytics teams to ensure our infrastructure accurately and appropriately reflects transactions across our reporting and analytical applications

What we offer

Health and wellbeing resources
Paid volunteer days
Equity

Fulltime

Java Tech Lead

The Applications Development Technology Lead Analyst is a senior level position ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience as senior analyst developer or equivalent role
Significant Java Fullstack, Oracle and Python experience
Demonstrated excellent analytical skills and financial background
Extensive experience in system analysis and programming of software applications
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Partner with multiple management teams to ensure appropriate integration of functions to meet goals
Identify and define necessary system enhancements to deploy new products and process improvements
Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
Provide expertise in area and advanced knowledge of applications programming
Ensure application design adheres to the overall architecture blueprint
Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Infrastructure Senior Tech Analyst

Citi

Location:
Singapore , Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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Infrastructure Senior Tech Analyst

Citi

Location:Singapore , Singapore

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 28, 2025

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Location:
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Category:
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Contract Type:
Not provided

Job Posted:
December 28, 2025