This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. The position is for GFT Sector Platform support team, which provides infrastructure support functionality to all GFT businesses in a 24x7 follow-the-sun support model. The hardware platforms comprise a multitude of vendors including IBM, Dell and HP and operating systems including RedHat6/7/8 and AIX 7.x Seeking motivated technical professionals who specialize in providing services to clients on hardware and software components for Unix servers. Activities include operation and maintenance of Unix operating systems, clustering, High Availability, storage and backup solutions. These servers are installed with middleware applications, various database technologies and high availability solutions. The post holder will be primarily focused on performing analytical, investigative and operational functions on client systems for the Unix platform.
Job Responsibility
SME/Unix System administrators responsible for providing L3 Unix support for GFT Unix infrastructure
Provide technical tier-3 Production Support Management for large complex infrastructure
Proactively monitor overall production support, resolving risks and issues and initiating corrective action plans as appropriate
Ensure processes are clearly documented
Provide regular communication to management and stakeholders of production support status for your infrastructure, including risks, issues and mitigations
Analyze complex problems/situations and to propose simple solutions
Communicate complex technical issues to business users in a language they understand
Manage a workload which is subject to changing priorities and demands
Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
Engineering solutions and participation in projects implementation
Implementation of Enterprise infrastructure tools
Reduction of faults, root cause analysis
External data center services vendor management
Requirements
At least 5 years of experience in Unix/Linux SME role
Highly technical and problem solving skills in Linux environment
Knowledge of HP, Dell, IBM, VCS, VMWare VMs, VXVM and VVR hardware up to enterprise level
Prior experience in large scale enterprise infrastructure support, re-engineering, performance fine tuning and cost
Experience in Infrastructure Support Group in a high availability/mission critical environment
Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise
Analytic and methodical approach to problem solving
Ability to remain calm and objective in a high-pressure environment
Must have strong self-management and be ready to use own initiative
Perfect communication, influencing and organizational skills are a must
Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple locations and time zones
Strong team player skills
Flexible and being able to manage time effectively
Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision
Fluent English
Strong knowledge in RHEL6/RHEL7/RHEL8
Good knowledge in Veritas Cluster / Oracle ASM / GPFS
IT Experience: At least 5 Years
Bachelor's/University degree or equivalent experience