CrawlJobs Logo

Infrastructure Senior Tech Analyst

India, Chennai · Job Posted April 26, 2025

Job offer has expired

Job Link Share

Job Description

The CTI Production Operations group provides the single point from which Citi continually monitors infrastructure and application services, leads major incident response, and executes routine, operational tasks. This function drives the execution of adherence to Citi’s policies and standards aligned to Production Operations goals and strategies, identifying opportunities to improve compliance to regulatory and organizational policy while seeking for improved stakeholder and employee experience for business value-add.

Job Responsibility

  • Lead and manage review of operational activities, risks, control and monitoring tools implementation, and execution in adherence to company standards/policies and regulatory obligations
  • Partner and assist the Production Operations Control Managers in their day-to-day operations
  • Ensure Process compliance to Citi’s policies
  • Ensure that risks, issues, and dependencies are appropriately identified, categorized, documented, and resolved
  • Appropriately assess risk through-out the Production Operations org by conducting due diligence activities to meet business requirements and regulatory commitments
  • Oversee implementation and execution of process governance, review, revise existing policies and/or create new policies and standards that cuts across enterprise-wide adherence
  • Monitor non-adherence and work on corrective action plans to enable compliance
  • Oversee and manage Internal Audit, Independent Compliance Risk and Regulatory reviews
  • Develop Service Improvement Plans
  • Back up for General Control Programs
  • Perform internal review to evaluate current processes, test new solutions and technologies related to Production Operations
  • Raise and Manage Issues (Self-Identified or Audit driven)
  • Analyze test data and evidence artifacts derived from Manager’s Control Assessments (MCA)

Requirements

  • Extensive Governance background
  • Knowledge of Compliance laws, rules, regulations, risks, and typologies
  • Risk and governance related experience
  • Experience in monitoring, executing, and reporting on compliance testing reviews and regulatory issue validation activities
  • Understanding of rules, laws, and regulations, and specific regulatory requirements impacting financial services
  • Strong interpersonal skills
  • Effectiveness in working within a large scale and complex matrix organization
  • Excellent oral communication and writing skills
  • Must be a self-starter, flexible, innovative, and adaptive
  • Highly motivated, strong attention to detail, team oriented, organized
  • Strong presentation skills
  • Awareness of regulatory requirements including local and US laws, international and industry standards
  • Bachelor's/University degree, Master's Degree preferred
  • 5-7 years experience in risk, governance, controls or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
  • experience in area of focus

Nice to have

Overall good human that works well with others

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Infrastructure Senior Tech Analyst

8 matching positions

Infrastructure Senior Tech Analyst

Citi Markets Technology are seeking a highly motivated IT professional to join o...
Location
Location
Canada , Mississauga
Salary
Salary:
94300.00 - 141500.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
  • Experience in Capital Markets Low Latency Network Infrastructure workflows will be highly relevant to this role
  • 5+ years of experience in network engineering, with a focus on enterprise-level networks
  • Strong proficiency in routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, HSRP/VRRP), and VPN technologies (IPSec, SSL VPN)
  • Solid understanding of network security principles and best practices
  • Familiarity with network virtualization technologies (e.g., SD-WAN, NSX)
  • Excellent problem-solving, analytical, and communication skills
Job Responsibility
Job Responsibility
  • Global Markets Applications Infrastructure Network Design & Implementation: Design and implement scalable, secure, and highly available network architectures
  • Plan, configure, and deploy network hardware (routers, switches, firewalls, load balancers, wireless access points) from various vendors (e.g., Cisco, Juniper, Palo Alto, F5)
  • Develop and maintain comprehensive network documentation, including diagrams, configurations, and procedures
  • Global Markets Applications Connectivity Troubleshooting & Support: Diagnose and resolve complex network issues, including connectivity problems, performance degradation, and security incidents
  • Provide expert-level support for all network-related problems, collaborating with other IT teams as needed
  • Participate in an after-hours support for network change activities
  • Global Markets Applications Connectivity Network Security: Implement and manage network security measures, including firewalls, VPNs, and access control lists (ACLs)
  • Ensure compliance with organizational security policies, published standards, and industry best practices
  • Global Markets Applications Connectivity Automation & Scripting: Identify opportunities for network automation to improve efficiency and reduce manual errors
  • Develop and implement scripts (e.g., Python, Ansible) for network configuration, monitoring, and management tasks
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
Job Responsibility
Job Responsibility
  • Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
  • Drive Root Cause Analysis (RCA) post restoration of service
  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
  • Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
  • Provide technical/strategic direction and act as advisor/coach to lower level analysts
  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Responsible for overall operating system applications
  • Contribute to technical direction and strategic decisions
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor's/University degree or equivalent experience
  • Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
  • Good knowledge of Load Balancer and Firewall
  • Cloud technology understanding
Job Responsibility
Job Responsibility
  • Assist with Middleware Web Hosting support technical guidance and security
  • Co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
  • Co-ordinate in strategic and customer initiatives to maintain service availability
  • Co-ordinate in maintaining sector risk and compliance posture
  • Plan, install, and maintain webhosting products
  • Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
  • Perform system performance monitoring and tuning
  • Participate in capacity planning and products configurations
  • Provide technical support to systems development and data centre operations personnel
  • Develop procedures and standards for operations personnel
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience
  • Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
  • Good knowledge of Load Balancer and Firewall
  • Cloud technology understanding
Job Responsibility
Job Responsibility
  • Able to co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances used by 200+ Global Wealth and USPB applications, co-ordinate in strategic and customer initiatives to maintain service availability, co-ordinate in maintaining sector risk and compliance posture, and participate in sector technology initiatives
  • Plan, install, and maintain webhosting products to ensure an efficient data processing environment
  • Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
  • Perform system performance monitoring and tuning
  • participate in capacity planning and products configurations
  • Provide technical support to both systems development and data centre operations personnel
  • In conjunction with data processing operations and audit guidelines, develop procedures and standards for operations personnel
  • Act as manager for systems projects, coordinating team activities, with systems development and data center operations personnel
  • Assist in evaluating, recommending, acquiring, and installing new software or software upgrades
  • Co-ordinate project plans and activities with user and technology management
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7 years+ of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
  • Drive Root Cause Analysis (RCA) post restoration of service
  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
  • Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
  • Provide technical/strategic direction and act as advisor/coach to lower level analysts
  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Responsible for overall operating system applications
  • Contribute to technical direction and strategic decisions
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience
  • Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
  • Good knowledge of Load Balancer and Firewall
  • Cloud technology understanding
Job Responsibility
Job Responsibility
  • Co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances used by 200+ GCG applications
  • Plan, install, and maintain webhosting products
  • Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
  • Perform system performance monitoring and tuning
  • participate in capacity planning and products configurations
  • Provide technical support to both systems development and data centre operations personnel
  • Develop procedures and standards for operations personnel
  • Act as manager for systems projects, coordinating team activities
  • Assist in evaluating, recommending, acquiring, and installing new software or software upgrades
  • Co-ordinate project plans and activities with user and technology management
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience
  • Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
  • Good knowledge of Load Balancer and Firewall
  • Cloud technology understanding
Job Responsibility
Job Responsibility
  • Able to co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances used by 200+ GCG applications, co-ordinate in strategic and customer initiatives to maintain service availability, co-ordinate in maintaining sector risk and compliance posture, and participate in sector technology initiatives
  • Plan, install, and maintain webhosting products to ensure an efficient data processing environment
  • Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
  • Perform system performance monitoring and tuning
  • participate in capacity planning and products configurations
  • Provide technical support to both systems development and data centre operations personnel
  • In conjunction with data processing operations and audit guidelines, develop procedures and standards for operations personnel
  • Act as manager for systems projects, coordinating team activities, with systems development and data center operations personnel
  • Assist in evaluating, recommending, acquiring, and installing new software or software upgrades
  • Co-ordinate project plans and activities with user and technology management
  • Fulltime
Read More
Arrow Right

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Bachelor’s/University degree or equivalent experience
  • Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
  • Good knowledge of Load Balancer and Firewall
  • Cloud technology understanding
Job Responsibility
Job Responsibility
  • Able to co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances used by 200+ GCG applications, co-ordinate in strategic and customer initiatives to maintain service availability, co-ordinate in maintaining sector risk and compliance posture, and participate in sector technology initiatives
  • Plan, install, and maintain webhosting products to ensure an efficient data processing environment
  • Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
  • Perform system performance monitoring and tuning
  • participate in capacity planning and products configurations
  • Provide technical support to both systems development and data centre operations personnel
  • In conjunction with data processing operations and audit guidelines, develop procedures and standards for operations personnel
  • Act as manager for systems projects, coordinating team activities, with systems development and data center operations personnel
  • Assist in evaluating, recommending, acquiring, and installing new software or software upgrades
  • Co-ordinate project plans and activities with user and technology management
  • Fulltime
Read More
Arrow Right