Infrastructure Senior Group Manager Job at Citi (Chennai)

Applications Support Group Manager - Senior Vice President

The Global Financial Messaging / Payments Technology SVP (C14) is a senior Appli...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in Production Support / Payments Technology / Financial Messaging
Proven leadership experience managing large global teams in mission-critical environments
Strong domain expertise in: Payments systems (SWIFT, real-time payments, financial messaging)
High-volume, low-latency transaction systems
Distributed systems, middleware (MQ, Kafka), and APIs
Databases (Oracle, MongoDB)
Linux/Unix environments
Monitoring tools (AppDynamics, ELK, Geneos)
CI/CD pipelines and automation tools
Cloud/container platforms (OpenShift, Kubernetes – preferred)

Job Responsibility

Define and execute the strategy for GFM / Payments Production Support, aligned with global payments technology objectives
Build and lead high-performing global teams, including onshore, offshore, and vendor resources
Act as a senior escalation point and decision-maker for critical production and business-impacting issues
Partner with senior business stakeholders to align technology services with enterprise priorities
Ensure 24x7 stability and availability of Global Financial Messaging and Payments applications
Oversee incident, problem, and change management processes aligned with ITIL best practices
Drive improvements in: Mean Time to Recovery (MTTR)
Incident reduction and root cause elimination
Service level adherence and operational KPIs
Lead release management and production deployments, ensuring minimal business disruption

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Hybrid working model (up to 2 days working at home per week)

Fulltime

IT Senior Group Manager - Director

The Director - IT Senior Group Manager (C15) is a senior management level positi...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and people management
relevant degree in Engineering or computer science from reputed school
Masters degree preferred
Experience working in Financial Services or a large complex and/or global environment
Exposure to working with AI-assisted software development models, and experience implementing Gen AI use cases
Experience providing leadership for scaled agile release trains preferred
program management experience helpful
Demonstrated ability to influence remote, senior stakeholders including senior business executives
Experience in tracking and monitoring delivery, productivity and organizational health metrics
Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance

Job Responsibility

Lead and manage a set of engineering teams to deliver business and technology value, working with peers and partners
Actively speed up and improve engineering practices ensuring higher levels of productivity and quality
Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams comprised of direct and supplier staff located globally, including workforce planning, hiring, performance , and pay management
Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related job families
Be a great partner, but also hold your peers (development, testing , Architecture, Infra team etc) accountable for partnering in delivery
Managing Lower environment operations, observability, test data management and test automation will be key focus areas
Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation, and build a culture of engineering and continuous improvement, with a focus on velocity, quality and agility
Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI, cloud, data technologies, and third-party products, and drive a culture of innovation
Develop and implement the technology roadmap and strategy and provide ownership and direction for technology products, working in partnership with the application development team, business stakeholders, and other technology partners
Build productive relationships with business counterparts and support the execution of key programs working in partnership with business, infrastructure and security teams

Fulltime

Fund Services - Program Group Manager (Senior Vice President)

Working across business, operations and technology, the Product Solutions manage...

Location

Ireland , Dublin

Salary:

109920.00 - 164880.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Working knowledge of Security Services eco-systems of Front, Middle and Back Office technology
Proven experience in delivering data and reporting projects to clients and internal stakeholders, in a technical and business environment
Bias to using new technologies and curiosity to drive forward new methodologies
Demonstrated experience delivering change in a collaborative, agile team environment as well as more standard frameworks
Demonstrated ability to plan, organize and prioritize work within a delivery framework
Strong collaboration, communication, and coaching skills
Strong client servicing and presentation skills
Strong ability to establish, build and maintain strong effective working relationships at all levels across the organization
Demonstrated development experience using modern technology, architecture and infrastructure
Demonstrated ability to work independently as well part of virtual teams to deliver on strategic outcomes

Job Responsibility

Drive program management for a key strategic initiative, while partnering within stakeholders like Product, Operations and Technology
Take ownership for delivering a consistent operating model across the various Citi regions
Reinforce client, prospect and consultant messaging through all channels, representing the business and portraying the strategic Citi vision and benefits of the platform
Industry events, RFP responses, presentations
Drive internal adoption of new technology and strategic solutions across the region, ensuring that internal stakeholders (Sales, Client Executives, Account Management, Operations) are educated and that internal messaging is aligned to ensure consistent external messaging
Produce high level strategic requirements and documentation and be integral to the translation of the need to create business requirements or user stories
Work with technology and business partners to plan, prioritize and escalate agreed projects and deliverables
Provide regular updates to Senior internal stakeholders
Manage the strategic program within the allocated budgetary constraints

What we offer

business casual workplace
hybrid working model (up to 2 days working at home per week)
competitive base salary (which is annually reviewed)

Fulltime

Director - IT Senior Group Manager (Platform Engineering and Optimization)

The Director - IT Senior Group Manager ( C15) is a senior management level posit...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and people management
relevant degree in Engineering or computer science from reputed school. Masters degree preferred
Experience working in Financial Services or a large complex and/or global environment
Exposure to working with AI-assisted software development models, and experience implementing Gen AI use cases
Experience providing leadership for scaled agile release trains preferred
program management experience helpful
Demonstrated ability to influence remote, senior stakeholders including senior business executives
Experience in tracking and monitoring delivery, productivity and organizational health metrics
Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance
Demonstrated systems thinking, critical analysis and design thinking skills

Job Responsibility

Lead and manage a set of engineering teams to deliver business and technology value, working with peers and partners. Actively speed up and improve engineering practices ensuring higher levels of productivity and quality
Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams comprised of direct and supplier staff located globally, including workforce planning, hiring, performance , and pay management
Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related job families
Be a great partner, but also hold your peers (development, testing , Architecture, Infra team etc) accountable for partnering in delivery
Managing Lower environment operations, observability, test data management and test automation will be key focus areas
Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation, and build a culture of engineering and continuous improvement, with a focus on velocity, quality and agility
Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI, cloud, data technologies, and third-party products, and drive a culture of innovation
Develop and implement the technology roadmap and strategy and provide ownership and direction for technology products, working in partnership with the application development team, business stakeholders, and other technology partners
Build productive relationships with business counterparts and support the execution of key programs working in partnership with business, infrastructure and security teams
Oversee the technology budget for the function and manage the budget and forecasts to ensure relevant targets are met

Fulltime

Architecture Senior Group Manager

We are seeking a Senior Technical IT Engineer to build out an AI led infrastruct...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A minimum of 10 years of progressive experience in senior technical roles, with a deep focus on enterprise-level IT architecture and cybersecurity
Proven, hands-on expertise in Gen AI, including direct experience designing and building solutions with Generative AI
Exceptional critical thinking and advanced problem-solving skills, demonstrated through a portfolio of innovative and impactful technical solutions
Superior communication, presentation, and interpersonal skills, with a demonstrated ability to lead, influence, and build consensus at all organizational levels
Extensive experience in program management, specifically overseeing projects in cloud-native environments such as AWS, Azure, GCP, and Kubernetes

Job Responsibility

Spearhead the strategic design, development, and implementation of a new Generative AI automation program for the infrastructure group
Architect, build, and deploy advanced GenAI tools, autonomous AI agents to automate and enhance infrastructure management, security, and operational efficiency
Direct high-level program management for large-scale, complex cloud-native infrastructure projects, ensuring alignment with strategic business objectives
Partner with engineering, security, and operations teams to identify and capitalize on opportunities for AI-driven automation and process optimization
Define and institute best practices, robust technical standards, and a comprehensive governance framework for AI development and deployment
Translate and communicate complex technical strategies, program updates, and visionary concepts to a diverse audience, including both technical and non-technical stakeholders

Fulltime

Senior Program Manager, Infrastructure Legal Affairs

The Infrastructure Legal Affairs team has an immediate opening for a Senior Prog...

Location

United States , Redmond

Salary:

116900.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
OR equivalent experience
Experience navigating matrixed, cross-functional business structures
Program/project/change management in architecting processes to deliver proven legal support at scale and/or a background managing legal operations
Ability to manage, measure, understand and drive progress of complex programs across a diverse group of stakeholders and can think through and address a range of challenges from small to grand and drive toward specified outcomes under deadlines
Desire and ability to work as part of a diverse and inclusive team
Keen business sense, ability to think creatively and strategically, and a sense of humor
The ability to deliver impact through superior collaboration and be a process-oriented thinker with proven execution skills and results orientation
Capability to work efficiently, meet demanding deadlines in a fast-paced environment, prioritize workflow, and adjust to frequent fluctuations in workload and business imperatives
A passion for working in the technology sector and including a keen interest in applying technology, including AI, to improve legal work and efficiency

Job Responsibility

Lead the end-to-end management of key process improvement initiatives related to Azure Hardware and Systems Infrastructure workflows, including tracking milestones, managing dependences, and ensuring timely delivery across teams
Collaborate with legal team members to create a rhythm of business, communications plan, and execution strategy for Azure Hardware and Systems Infrastructure program
Provide expertise to produce collateral to ensure stakeholder needs and business objectives are met
Support development and implementation of governance models for decision-making, risk escalation, and accountability
Ensure smooth rollout of process changes through documentation, training, and feedback loops
Support strategic initiatives that support the team’s objectives
Collaborate with legal team members within and across organizational boundaries, including engineering teams, business teams, finance, and other attorneys

Fulltime

Senior Project Manager, Infrastructure

The Sr. Infrastructure Project Manager will coordinate initiatives across multip...

Location

United States

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

BS Degree in Business, Computer Science, Mathematics, Engineering, or other related disciplines
Minimum 10 years of overall IT (or related area) work
Minimum 5 years of leadership experience
Agile methodologies experience preferred
Excellent leadership capability and managerial skills
Excellent verbal and written communication skills
Demonstrated good judgment with strong problem-solving and decision-making skills
Ability to forge strong partnerships with vendors, business partners, and internal customers
Ability to meet deadlines and produce quality results under pressure
Ability to build and maintain effective working relationships with all levels of management and staff

Job Responsibility

Drive team efficiencies through adhering to established standards and principles
Understand waterfall methodology, SCRUM and Kanban frameworks and demonstrate the ability to apply across complex projects
Facilitate project team meetings, daily stand-up, iteration planning, pilot/demo, and iteration retrospective/lessons learned meetings to drive successful project implementation and improvement
Identify critical path tasks and schedule appropriately to meet project goals
Help leadership to arrange product backlogs to maximize value, cost-cutting initiatives and strategic direction
Help project teams to avoid and remove obstacles
Communicate risks, issues, achievements, improvements etc to the appropriate audience
Assess the team's maturity and provide guidance on reaching higher levels of project delivery, at a sustainable and comfortable pace
Focus on delivering value to the business with continual process improvement
Promote collaboration between cross-functional teams

Fulltime

Senior Control Manager (CTO Infrastructure – Enablement Lead)

Your career opportunity: The GCIO Chief Control Office (CCO) team plays an impor...

Location

Poland

Salary:

21141.00 - 31708.00 PLN / Month

HSBC

Expiration Date

July 01, 2026

Requirements

At least 5 years of hands-on experience within IT infrastructure and technology control capabilities either directly or as a 1/2/3LOD control management function
Previous experience leading teams required with remote team leadership experience preferred
At least 5 years of hands-on experience and subject matter expertise in management of operational risk, non-financial risk and/or technology & cyber risk
Experience across Data, IT, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable
Previous experience of identifying, defining and solving problems that have impact on your work or the wider business
Financial Services or other highly regulated industry experience/exposure is preferred
Strong communication skills to influence and challenge stakeholders
Experience dealing with regulatory bodies engagement
Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc.

Job Responsibility

Partner with the GCIO CCO function to oversee the risk and control portfolio related to the services CCO CTO provides to the Group
Lead a specialist control team within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the Technology Infrastructure area of the Chief Technology Office within HSBC, who own the design of controls for the Bank: Configuration Baselines, Evergreening/Obsolescence, IT Asset Management, Capacity Management, IT service Acceptance, and manage infrastructure compliance with a wider set of controls such as Third Party and various Cyber requirements
Act as trusted advisor for senior management by partnering to manage their operational risk i.e., risk assessments, control environment, issues management, audits
Promote accountable risk and control decision-making based on quality data and analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours
Provide specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours
Advise and designing process and controls in a commercially viable, practical and effective manner
Identify trends to anticipate future developments in the risk and control environment
Influence and shape the development and implementation of future-fit risk management and regulatory frameworks
Provide Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility

What we offer

Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives

Fulltime

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Infrastructure Senior Group Manager

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