This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Infrastructure Senior Group Manager is a senior management-level position responsible for managing and guiding a team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. This strategic role also drives the modernization of employee experience and operational efficiency through digital technology adoption.
Job Responsibility:
Leading, evaluating, providing resources, and driving a team towards realistic goals
Managing sizeable resources, budget, policy formulation, and strategic decisions
Applying in-depth and comprehensive knowledge to manage large, complex systems/services/initiatives
Ensuring essential processes and procedures are in place and contributing to defining and re-engineering improvements
Influencing and negotiating with senior leaders across functions
Appropriately assessing risk in business decisions
Driving compliance with laws and regulations
Supervising team activity to ensure standards are met
Defining digital transformation strategies
Leading project implementation and managing change
Evaluating technology and collaborating with stakeholders
Monitoring performance to foster a modern and productive work environment
Facilitating cross-functional collaboration
Working on data strategy to leverage insights
Ensuring adherence to security and compliance standards for digital solutions
Requirements:
15+ years of progressive experience in the technology sector
Significant portion dedicated to technology infrastructure
Demonstrated experience in designing, implementing, and managing robust technology infrastructure environments
Broad understanding and proven experience across the wider technology landscape
Minimum of five years in a senior leadership or management capacity
Demonstrated ability to work independently and collaborate effectively with virtual teams
Ability to take ownership of project/initiative parts with tight deadlines
Engineering Graduate or MCA or equivalent qualification from a recognized university/institution
Strong background in end-user computing, mobile device management, cloud collaboration platforms
Exceptional verbal and written communication skills
Strong ability to build relationships and collaborate effectively
Experience in managing technology projects
Ability to thrive in a fast-paced, dynamic global environment
Understanding of global business operations
Ability to understand business needs and align technology solutions with strategic objectives