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Infrastructure Operations Manager

https://www.citi.com/ Logo

Citi

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Location:
United States, Irving

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

156160.00 - 234240.00 USD / Year

Job Description:

The role focuses on managing privileged access management and secrets management infrastructure leveraging CyberArk and HashiCorp technologies. Responsibilities include design, deployment, and ongoing maintenance of the security infrastructure, leading global teams, and providing technical oversight. The position requires a strong background in automation, scripting, DevOps, and infrastructure management while ensuring high security and compliance for critical systems.

Job Responsibility:

  • Manage various franchise critical security application infrastructure, specifically in secrets and privileged access management domain
  • drive the deployment (from scratch), maintenance and senior support of managed application infrastructure with end-to-end accountability
  • lead a group of highly talented technical leads and SMEs (subject matter experts) in the region responsible for various senior support functions
  • continuously assess and modernize processes and workforce to match with current industry standards
  • collaborate with various product stakeholders, business senior leaders, and vendors to design secure, scalable, and easy-to-consume security solutions for client applications
  • lead and manage a 24x7x365 operations team spread across various countries, provide technical and senior management oversight
  • communicate vision and motivate the organization to achieve high performance and continuous improvement of all aspects of infrastructure support and associated processes
  • work with vendors and internal support groups to ensure application technology stack remains current in terms of product versions and industry standards
  • facilitate research, design, and development of the state-of-the-art integration and product lifecycle processes
  • lead the team through external/internal audit/compliance assessments and reviews to ensure product compliance
  • lead infrastructure projects and facilitate security assessment and remediation for the associated applications

Requirements:

  • 10+ years of demonstrated experience in Cyber Security with 3+ years' IAM Operations service delivery
  • 4+ years' experience directly managing teams (preferably in larger-scale or enterprise environments)
  • experience managing CyberArk and HashiCorp Vault infrastructure and servers
  • hands-on experience working with both Linux and Windows Servers
  • experience/basic understanding of Chef, Ansible, and CI/CD pipelines
  • good grasp of networking concepts and protocols
  • DevOps/DevSecOps/SRE experience
  • experience with web servers/application deployment
  • experience interacting with web APIs using various protocols and frameworks (e.g., REST)
  • experience with RDBMS or NoSQL databases including interfacing with databases, analyzing data, and writing complex queries/procedures
  • understanding of containerization and associated technologies like Kubernetes/OpenShift
  • experience managing high-performing global teams
  • strong leadership and people management skills
  • excellent written and verbal communication and interpersonal skills
  • strong analytical, problem-solving, judgment, and decision-making skills
  • customer/client and quality focused
  • excellent organizational and project management skills

Nice to have:

  • SRE/DevSecOps Foundation Certification
  • CyberArk Sentry
  • HashiCorp Vault Associate or CISSP certifications
What we offer:
  • medical, dental, and vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages (vacation, sick leave, paid holidays)
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 05, 2025

Expiration:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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