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Infrastructure Operations Manager

https://www.citi.com/ Logo

Citi

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Location:
United States , Irving

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

156160.00 - 234240.00 USD / Year

Job Description:

Senior management level role responsible for the management of various support functions in Infrastructure, Integrations, Operations and Strategic Initiatives. Subject matter expert responsible for the design, implementation, maintenance, and advanced support of privileged access management and secrets management infrastructure leveraging CyberArk and HashiCorp technologies.

Job Responsibility:

  • Manage various franchise critical security application Infrastructure, specifically in secrets and privileged access management domain
  • Drive the deployment (from scratch), maintenance and senior support of managed application infrastructure with end-to-end accountability
  • Lead a group of highly talented technical leads and SMEs in the region responsible for various senior support functions
  • Continuously assess and modernize processes and workforce to match with current industry standards
  • Collaborate with various product stakeholders, business senior leaders and vendors to design secure, scalable security solutions
  • Lead and manage a 24x7x365 operations team spread across various countries in the region
  • Communicate vision and motivate the organization to achieve high performance
  • Develop framework to successfully manage various operational groups and environments hosting secrets and PAM Infrastructure
  • Work with vendors to ensure application technology stack remains current
  • Facilitate research, design and development of integration and product lifecycle processes
  • Lead team through external/internal audit/compliance assessments
  • Lead Infrastructure projects and facilitate security assessment and remediation

Requirements:

  • 10+ years of demonstrated experience in Cyber Security with 3+ years' IAM Operations service delivery
  • 4+ years' experience directly managing teams (preferably in larger scale or enterprise environments)
  • Experience managing CyberArk and HashiCorp Vault infrastructure and servers
  • Hands-on experience working with both Linux and Windows Servers
  • Experience/basic understanding of Chef, Ansible, and CI/CD pipelines
  • Good grasp of networking concepts and protocols
  • DevOps/DevSecOps/SRE experience
  • Experience with web servers/application deployment
  • Experience interacting with web APIs using various protocols and frameworks (e.g., REST)
  • Experience with RDBMS or NoSQL databases from an application programmer's perspective including interfacing with databases, analyzing data, and writing complex queries/procedures
  • Understanding of containerization and associated technologies like Kubernetes/OpenShift
  • Experience managing high performing global teams
  • Strong leadership and people management skills focusing on development and growth of the team
  • Excellent written and verbal communication and interpersonal skills
  • Strong analytical, problem-solving, judgment, and decision-making skills
  • Customer/client and quality focused
  • Excellent organizational and project management skills

Nice to have:

  • SRE/DevSecOps Foundation Certification
  • CyberArk Sentry
  • HashiCorp Vault Associate
  • CISSP certifications
  • One of more operating System certifications like MCSA (Windows Server), RHCSA, RHCE or CompTIA Server+
What we offer:
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays
  • Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 24, 2025

Expiration:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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