Infrastructure Operations Manager, Citi

Citi

Location:
United States, Irving ▼
New Castle

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

156160.00 - 234240.00 USD / Year

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Job Description:

Senior management level role responsible for the management of various support functions in Infrastructure, Integrations, Operations and Strategic Initiatives. Subject matter expert responsible for the design, implementation, maintenance, and advanced support of privileged access management and secrets management infrastructure leveraging CyberArk and HashiCorp technologies.

Job Responsibility:

Manage various franchise critical security application Infrastructure, specifically in secrets and privileged access management domain
Drive the deployment (from scratch), maintenance and senior support of managed application infrastructure with end-to-end accountability
Lead a group of highly talented technical leads and SMEs in the region responsible for various senior support functions
Continuously assess and modernize processes and workforce to match with current industry standards
Collaborate with various product stakeholders, business senior leaders and vendors to design secure, scalable security solutions
Lead and manage a 24x7x365 operations team spread across various countries in the region
Communicate vision and motivate the organization to achieve high performance
Develop framework to successfully manage various operational groups and environments hosting secrets and PAM Infrastructure
Work with vendors to ensure application technology stack remains current
Facilitate research, design and development of integration and product lifecycle processes
Lead team through external/internal audit/compliance assessments
Lead Infrastructure projects and facilitate security assessment and remediation

Requirements:

10+ years of demonstrated experience in Cyber Security with 3+ years' IAM Operations service delivery
4+ years' experience directly managing teams (preferably in larger scale or enterprise environments)
Experience managing CyberArk and HashiCorp Vault infrastructure and servers
Hands-on experience working with both Linux and Windows Servers
Experience/basic understanding of Chef, Ansible, and CI/CD pipelines
Good grasp of networking concepts and protocols
DevOps/DevSecOps/SRE experience
Experience with web servers/application deployment
Experience interacting with web APIs using various protocols and frameworks (e.g., REST)
Experience with RDBMS or NoSQL databases from an application programmer's perspective including interfacing with databases, analyzing data, and writing complex queries/procedures
Understanding of containerization and associated technologies like Kubernetes/OpenShift
Experience managing high performing global teams
Strong leadership and people management skills focusing on development and growth of the team
Excellent written and verbal communication and interpersonal skills
Strong analytical, problem-solving, judgment, and decision-making skills
Customer/client and quality focused
Excellent organizational and project management skills

Nice to have:

SRE/DevSecOps Foundation Certification
CyberArk Sentry
HashiCorp Vault Associate
CISSP certifications
One of more operating System certifications like MCSA (Windows Server), RHCSA, RHCE or CompTIA Server+

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 24, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Infrastructure Operations Manager