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Meta is looking for an experienced Infrastructure Materials Manager to support the service of our physical infrastructure. The team is responsible for logistics support and material fulfillment for various technical teams that operate physical infrastructure. The Infrastructure Materials Manager would engage various internal customers, manage material inventory ordering & fulfillment, manage material escalation and Quality related SEVs, coordinate execution activities, enable automated processes by ensuring the necessary inputs and initial setup to enable operation efficiency in the growing business area. This position is for an operations professional who can operate complex programs, maintain engagement with multiple stakeholders, envision the future systems & processes, and lead cross-functional efforts to support ever changing and growing customer needs.
Job Responsibility:
Support the Materials Management team in determining optimal supply chain execution for all products by providing analysis, based on demand, failure rates, decommissions, End of Life/Last Time Buy, cost, etc
Actively interact with internal partner teams such as Demand planners, Quality, RTP, Sourcing, Data Center Ops, etc., to understand, fulfill their material needs and help resolve inventory issues
Act as the primary liaison between ODM/OEM and Meta, to help manage, monitor, and drive Spare material requirements
Track record of success in leading on-time delivery, reducing lead time and inventory risk/improvements
Provide visibility into supplier lead times, commits/decommits, and proactively communicate on material availability to support data center operations
Highlight supply risks and implement strategies to mitigate such risks to ensure Supply continuity
Own & manage end to end Spare Material procurement process ensuring adherence to predefined SLAs
Demonstrated experience in building relationships with Suppliers/Vendors, ODM and OEM etc. and driving Quarterly/Strategic Business reviews
Create materials management focused executive dashboards and KPI metrics for operations all hands meetings (Tier I and Tier II metrics). Determine optimal supply chain execution through detailed analyses
Possess in-depth understanding of Supply Chain systems and tools. Identify gaps, troubleshoot, and provide inputs for future system development
Drive resolution for supply chain exceptions/escalations through prioritization, stakeholder alignment and communications
Requirements:
BS degree in engineering, science, or business, or related work experience
3+ years of supply chain experience
Experience on procurement & order fulfillment processes, inventory management, warehousing & service operations
Working knowledge of Supply Chain planning tools and ERP systems
Experience in Vendor and stakeholder management
Experience in communicating effectively with a broad range of stakeholders, suppliers and leadership
Experienced user of Excel, VBA, or similar data visualization tool
Experience in process mapping, gap analysis, and requirement elicitation
Experience working in cross-functional projects across multiple teams
Possess in-depth understanding of systems and tools. Identify gaps, troubleshoot, and provide inputs for future system development
Nice to have:
Graduate degree in management, operations, or supply chain
3+ years of Excel, VBA, SQL, Tableau, quantitative modeling, or related experience
Experience in Supply Chain operations in a global high growth environment