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We are looking for an Infrastructure Manager to oversee the performance, security, and ongoing improvement of enterprise infrastructure across on-premises and cloud environments in Albuquerque, New Mexico. This onsite leadership role blends team management with direct technical involvement, supporting critical platforms that keep business systems running smoothly. The position is responsible for guiding infrastructure operations, strengthening reliability, and ensuring core services are maintained to a high standard.
Job Responsibility
Direct day-to-day operations for core infrastructure services, including Windows and Linux servers, virtualization, cloud platforms, identity systems, Microsoft 365 services, storage, backup, and disaster recovery solutions
Lead, coach, and support infrastructure engineers and administrators while setting clear expectations for operational excellence and technical delivery
Take an active role in resolving high-impact infrastructure issues, performing deep technical troubleshooting, and guiding remediation for complex platform incidents
Drive patching, upgrades, hardware renewal planning, and other lifecycle activities to keep infrastructure secure, current, and dependable
Establish and maintain operational procedures, technical documentation, and service standards that improve consistency across infrastructure environments
Oversee monitoring and alerting capabilities to ensure system events are visible, actionable, and aligned with business needs
Partner with architecture, Site Reliability, and production operations teams to prepare infrastructure for new deployments, platform changes, and incident response
Support infrastructure enhancement initiatives such as platform upgrades, system migrations, and automation efforts that improve efficiency and service stability
Monitor capacity, utilization, and platform health, and lead root cause analysis when infrastructure failures or service interruptions occur
Other duties as needed
Requirements
Knowledge of Microsoft 365 Enterprise administration and support
Familiarity with cloud infrastructure, including Amazon Web Services (AWS), and hybrid environment operations
Experience managing identity and access technologies, including Active Directory and Microsoft Entra ID
At least 5 years of experience working in enterprise infrastructure environments
Previous leadership or supervisory experience managing technical teams in an infrastructure setting
Strong hands-on expertise with Windows Server
Linux administration is a plus
Experience with automation, scripting, or DevOps-related practices that improve infrastructure operations
A growth mindset and servant leadership mentality, willingness to mentor and develop and manage a high performing team