Infrastructure Intermediate Technical Analyst Job at Citi (Mumbai)

Infrastructure Intermediate Technology Analyst

The Infrastructure Intermediate Technology Analyst is an intermediate level role...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
effective written and verbal communication skills
effective analytic/diagnostic skills
ability to communicate technical concepts to non-technical audience
ability to work with virtual and in-person teams, and work under pressure or to a deadline
conocimientos en la plataforma Tandem
conocimientos de sistema operativo y subsistemas
conocimiento en comunicaciones
deseable conocimiento de lenguajes de programación
disponibilidad de horario

Job Responsibility

resolve moderately complex problems/projects through analysis, technical experience, and precedents
provide analysis for more complex issues, escalating as appropriate
participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
collect and organize requirements for hardware acquisition and deployment activities
gather, compile and synthesize information regarding technology processes or systems
create and prepare reports
assist in systems implementation/enhancements and post implementation activities
reach solutions through technical experience and precedents
exchange ideas and information in a concise and clear manner

Fulltime

Infrastructure Analyst 2

The Infrastructure Analyst 2 is an intermediate level role responsible for assis...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3+ years of experience in providing network operations support
Experience supporting a network with 1000+ nodes is preferred
NOC (Network Operations Center) experience is highly preferred
Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, etc)
Intermediate level working knowledge of enterprise standard Ethernet media types: Fastethernet, Gigabit and TenGigabit
Intermediate level working knowledge of Cisco/Juniper/Arista routers and switches, SDWAN technology and Cloud services platform
Intermediate level working knowledge of three of the following routing protocols: EIGRP, BGP, OSPF, RIP
Cisco Certified Network Professional (CCNP) is highly preferred and required within 1 year of hire
Cisco Certified Network Associate is preferred (CCNA)
Juniper Networks Certified Internet Associate/Specialist/Professional (JNCIA, JNCIS, JNCIP)

Job Responsibility

Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis
Ensure successful completion of data loads and batch processing
Participate in testing activities, including the creation and execution of basic test scripts
Execute project plan task
Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Evaluate issues using existing procedures or similar/related experiences
recommend and implement solutions
Exchange ideas and information in a concise and clear manner
Appropriately assess risk when business decisions are made
Provide Level2 Technical Support for Citibank's global network with a focus on network infrastructure in the Americas region

Fulltime

Regulatory Reporting Intermediate Analyst

The Regulatory Reporting role is an analyst position within the Controllers Orga...

Location

Philippines , Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5+ years of extensive experience within the financial services industry and regulatory reporting
basic knowledge of U.S. regulatory reports such as those mentioned above
able to navigate through a large organization to streamline and summarize multiple information points and create repeatable processes to build consistency in presenting information
strong oral and written communication skills, with ability to synthesize complex concepts, and influence change
strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them
ability to manage competing priorities and tasks in a complex and dynamic and work well as part of a team
a bias for action, self-motivated

Job Responsibility

Define and organize UAT testing processes, coordinate and manage various testing activities, develop and define testing approach and testing tools, document testing activities, status and report results
responsible for planning and coordinating project activities, creating tangible and measurable goals, ensuring all targets are met and collaborating across different departments to ensure all project leads are up to date on project deliverables and status
conduct process and system testing, including writing test scripts, documenting defects and disseminate results
responsible for reviewing updated project plans and key milestones related to project completion and provide status updates in clear and concise manner for senior reporting
document and establish business requirement documents and interact with business partners to ensure successful migrations of key technology releases
attend working group sessions, strategy planning and various review sessions to identify and facilitate creation of detailed action plans and commitments to Consent Order targets
manage multiple priorities, plans and tasks and work with geographically diverse resources
respond to ad-hoc queries by the business and technology and engage with them for additional analysis if required
identify and resolve problems, manages defect tracking, and escalate as needed
execute processes and procedures within defined parameters

What we offer

Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
expanded Paid Parental Leave Policy to include Citi employees around the world
resources to manage your financial well-being and help plan for the future
access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
generous paid time off packages
resources and tools to volunteer in the communities in which you live and work

Fulltime

Full Time Analyst

The infrastructure job family provides the critical technical foundation for Cit...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Currently pursuing a university bachelor’s degree or Licenciatura in related technical areas
Bilingual Spanish and English (Intermediate-advanced English level B2+, C1)
Able to work in a hybrid model
Strong verbal and written communication skills
Creative in solving problems and intellectually curious
Focused on achieving group and client objectives and able to build and maintain relationships
Valid Costa Rica work authorization

Job Responsibility

Build necessary professional skills for future technical positions by participating in two rotations
Examples of assignments: Data Center Operations, IT Support Operations, Mainframe, Production Operations, Storage Operations, System Administrator, Systems Infrastructure Operations, Virtualization

What we offer

Opportunity to grow career
Give back to community
Make a real impact
Knowledge and training for valuable role on team
Internal mobility
Career growth

Fulltime

Infrastructure Intermediate Technology Analyst

The Infrastructure Intermediate Technology Analyst is an intermediate level role...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4+ years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Bachelor’s/University degree or equivalent experience

Job Responsibility

Resolve moderately complex problems/projects through analysis, technical experience, and precedents
provide analysis for more complex issues, escalating as appropriate
Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
Complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
Collect and organize requirements for hardware acquisition and deployment activities
Gather, compile and synthesize information regarding technology processes or systems
create and prepare reports
Assist in systems implementation/enhancements and post implementation activities
Reach solutions through technical experience and precedents
Exchange ideas and information in a concise and clear manner

Fulltime

Technical Systems Analyst

The Technical Systems Analyst is an intermediate level position responsible for ...

Location

Canada , Mississauga

Salary:

79320.00 - 110680.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

2+ years of relevant experience in Technical Systems Analysis or a similar role within the Financial Services industry
Intermediate level experience in systems analysis, business analysis, or technical project support
Proven ability to understand and interpret high-level system architecture and design principles
Experience with requirements gathering, analysis, and documentation methodologies
Proficiency in using project management and issue tracking tools, specifically Jira, for managing initiatives, epics, and stories
Strong analytical skills with an ability to assess technical feasibility and impact
Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Possess a foundational, high-level understanding of system architecture and infrastructure to effectively evaluate technical requirements and proposed solutions
Coordinate effectively with business users, clients, and cross-functional technology teams to elicit, analyze, and document requirements for new systems and enhancements. Recommend viable technical solutions and facilitate their implementation
Collaborate with technical and non-technical teams to assess the feasibility and impact of proposed requirements and solutions
Work closely with Project Managers to contribute to project planning, including scope definition, effort estimation, and timeline development
Manage and update project artifacts within Jira, including initiatives, epics, user stories, and tasks, ensuring accurate representation of project status and requirements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Business Analytics Intermediate Analyst

The team is comprised of risk professionals with subject matter expertise of the...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong data analytical skills and a high level of attention to detail required
4+ years of work experience
Previous banking experience coupled with a thorough understanding of Credit Risk measurements and exposure calculations
OTC, SFT, ETD, Fixed Income products knowledge understanding
Competency with Tableau, SQL and Python / AirFlow is preferred but not essential
Ability to work on multiple tasks with conflicting demand/timelines. Willingness to learn
Strong people skills and client focus: ability to interact successfully with business partners, technology teams, our technical infrastructure groups and technology managers
Bachelors/University degree, master’s degree

Job Responsibility

Proactive identification of potential issues in credit risk exposure calculations (NSE, FS, PFE)
Perform Variance analysis on key risk product, portfolios, and business data
Maintain reasonability checks on crucial risk/finance attributes and calculations
Identification of critical data elements for key risk processes in partnership with consumers
Has the ability to operate with a limited level of direct supervision
Develop tools, systems, procedures for potential issues identification
Promotes more effective use of existing tools and processes (and eliminate those that are not used or are ineffectual)
Track progress of various data quality projects, including technology initiatives and Issues for Management Resolution

Fulltime

Engineer Intermediate Analyst

This is a challenging and exciting opportunity to work on Code Quality Service (...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Must be a self-starter, effective listener & communicator, problem solver and team player
Minimum of 6 years of technical support experience
Strong understanding of Enterprise pipeline and technology stack and at least two years of hands-on experience
4+ years of experience with Linux (shell/batch scripting & server management), Java, LDAP, Active Directory, Oracle/SQL Server database (SQL, backup & recovery)
Good understanding of SaaS service and managing such service as an enterprise level consumer of vendor service
Bachelor’s Degree in Computer Science or a Related Field

Job Responsibility

Technical Support for Code Quality Service Platform (like SonarQube)
Technical Support for Developer Pipeline integration with Code Quality Service
Troubleshoot technical issues and manage customer expectation
Reduce recurring issue using root cause analysis
Proactively monitor and manage infrastructure stability and performance
Upgrade existing product along with Engineering
Adopt new technology that gives competitive advantage to Citigroup Developers
Identify automation opportunity and implement solution to improve operational efficiency and user experience
Adopt AI solution to improve developer experience
Manage infrastructure level risk & compliance issues as per Citi guidelines

Fulltime

Infrastructure Intermediate Technical Analyst

Citi

Location:
India , Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 09, 2026

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