Infrastructure Intermediate Technical Analyst Officer, Citi

Infrastructure Intermediate Technical Analyst Officer

Citi

Location:
United States, Getzville

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

61120.00 - 85280.00 USD / Year

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Job Description:

Intermediate level role responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Job Responsibility:

Resolve moderately complex problems/projects through analysis, technical experience, and precedents
Participate in testing activities, including creation and execution of basic test scripts
Complete control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Collect and organize requirements for hardware acquisition and deployment activities
Gather, compile and synthesize information regarding technology processes or systems
Assist in systems implementation/enhancements and post implementation activities
Exchange ideas and information in a concise and clear manner
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Assess risk when business decisions are made

Requirements:

2-5 years of experience in a Technology Infrastructure role
Demonstrated knowledge of operational process change and improvement
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams
Ability to work under pressure or to a deadline
Bachelor's/University degree or equivalent experience

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 16, 2025

Expiration:
September 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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