Infrastructure Engineering Senior Manager, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Chandler
Minneapolis
West Des Moines

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

139000.00 - 239000.00 USD / Year

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Job Description:

Senior management role supporting automation of operational tasks to reduce manual intervention, improving Mean Time to Recovery and ensuring adherence to Service Level Agreements. Implementation of Operations Automation capabilities that reduce human error, enforce consistency, and accelerate incident response.

Job Responsibility:

Manage and develop teams of individual contributors and managers
Manage the operational outcomes of key IT services delivered by middleware messaging integration – MQ, Solace, KAFKA
Engage and influence stakeholders, internal partners and peers
Identify and recommend opportunities for technology operations process improvement
Leverage metrics to support infrastructure associated with applications
Drive key strategic initiatives associated with infrastructure availability
Manage backups, recovery and ensure recovery includes periodic tests to ensure business continuity
Work with IT risk management, compliance and all lines of defense
Institute controls in partnership with Operation Risks to ensure risk management is sustainable
Manage the costs, demand and resource capacity for the team resources

Requirements:

6+ years of Infrastructure Engineering experience
3+ years of management or leadership experience
6+ years of Middleware Messaging (Integration) application experience (IBM MQ, KAFKA)
5+ years working closely with Middleware Integration engineers, application architects, application development teams, and infrastructure hosting teams
5+ years of Unix/Linux operating system administration with shell scripting proficiency
5+ years of leadership in issue resolution at scale and across the stack of technology
5+ years experience in technology operations and/or engineering
5+ years of accomplishment in meeting or exceeding metrics/quotas/KPIs
3+ years of scripting and task automation (Python, JSON, YAML)
3+ years of Ansible playbook development
6+ years of network, compute, database infrastructure, IT operations
Understanding of the software life cycle and implementation process
Experience with ServiceNow/JIRA or similar customer and issue tracking system
Excellent communication skills
Strong problem-solving skills
Ability to manage numerous projects and activities simultaneously
Strong analytical skills with high attention to detail and accuracy
Effective in a non-hierarchical culture of collaboration, transparency, safety, trust
Proven knowledge of standard concepts, practices, and procedures within the relevant business function
Understanding and knowledge of various internal roles (both business and technology)
Advanced knowledge of technical/business environment and problem determination strategies
REST API development
GIT usage, CICD build/pipeline management

Nice to have:

REST API development
GIT usage, CICD build/pipeline management
5+ years of Unix/Linux operating system administration with shell scripting proficiency
3+ years of scripting and task automation (Python, JSON, YAML)
3+ years of Ansible playbook development

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 19, 2025

Expiration:
August 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Infrastructure Engineering Senior Manager