Infrastructure Engineer Job at 360 Resourcing Solutions (Liverpool)

Job Description

Proactively configure and administrate the UK VM Ware Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and Escalate faults accordingly and ensure that SLA’s and KPI’s are adhered to. Provide L2 / L3 Support and technical guideance to the UK IT support team. The company also has a balanced approach to cloud computing so this role will also assist with Cloud computing, so this is a great oppertunity for someone with AWS Cloud skills or a desire to progress their IT skills into Cloud computing. The UK IT team is also part of a larger Europe Regional IT team who help govern and assist other countries in the region. This role has the possibility to assist in the Europe region from time to time so UK and Europe travel maybe required periodically.

Job Responsibility

Proactively configure and administrate the UK VM Ware Server Infrastructure
Ensure all Server Hardware and Software issues are efficiently managed through to resolution
Prioritise and Escalate faults accordingly and ensure that SLA’s and KPI’s are adhered to
Provide L2 / L3 Support and technical guideance to the UK IT support team
Assist with Cloud computing
Build and Maintain servers in a Virtual Environment
Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments
Support and maintain the cloud environment for application servers
Pro-actively monitor and administrate the Server Infrastructure and Virtual Environment
Manage and support Active Directory environment for the UK & Ireland
Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies
Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing
Provide technical guidance & support to IT projects
Support and maintain the DR / Backup Infrastructure, including daily checks and test DR processes
Adhere to corporate IT security standards

Requirements

Microsoft Windows Server 2019 / 2022
VM Ware Environments
NAS storage environments
Knowledge of Cloud computing (AWS / Azure)
Active Directory / DNS / DHCP etc.
Knowledge of Veeam backup solution – desirable
Ability to work effectively both as part of a team and independently.
Educated to degree level / IT qualification or equivalent Server support experience in a networked IT environment accepted
Microsoft and/or VMware Certification – desirable
AWS Certification - desirable

Nice to have

Knowledge of Veeam backup solution
Microsoft and/or VMware Certification
AWS Certification
Aptitude for troubleshooting
Proactively drives innovation and stays ahead of emerging technologies

What we offer

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards

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Infrastructure Engineer

Job Description

Job Responsibility

Requirements

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What we offer

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