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OneSchool Global UK is part of the OneSchool Global network, one of the most extensive and progressive networks of schools and educational support services in the world with 126 campuses across 20 countries. We have a fantastic opportunity to join our IT team as an Infrastructure Engineer, on a full time, permanent basis. This is a hybrid position, with regular travel to the Regional Support Office in Warwick- you will be required to be in the office for at least 3 days per week. Please note, our Regional Support Office will be relocating to a new site in Coventry in September 2026. This role will form part of a structured internal technical team responsible for the implementation, maintenance, and continual improvement of the IT Infrastructure environment within the business. The role encompasses varying technologies across a variety of platforms including Microsoft and Azure cloud-based portals.
Job Responsibility
Provide 2nd / 3rd line technical support for all aspects of the core infrastructure and related technologies
Implement and support Infrastructure projects aligned to business objectives and global or regional IT roadmap
Provide technical knowledge regarding IT Infrastructure, offering advice and guidance to members of the IT department, service users, and other stakeholders as appropriate
Ability to work both independently and as part of the internal team to provide BAU and Project work as required
Ensure minimum disruption to the business’s operational and educational functions
Utilisation of Halo to maintain accurate information against work undertaken in response to technical support issues
Adherence to Change Control and CAB approvals before any authorised changes are carried out
Liaise effectively with 3rd party suppliers and support providers to ensure solutions are provided within expected service levels
Continue to acquire specialist knowledge of relevant emerging developments within the cloud, network and server technologies, as well as general developments and standards mandated by the policy and procedural adoptions within the organisation to ensure the continual development and improvement of organisations information technology systems
Requirements
Intune
Azure / MS Entra AD
PowerShell Scripting
MS Cloud portals, including Defender and Purview
Exchange Online
Power Automate Tasks & Flows
Barracuda Backup, Barracuda Email Security
Network switches, Routers and Firewalls
Proven experience of working in an IT Infrastructure position
Grade C and above in GCSE English and Maths (or equivalent) and a degree- IT related
Continue to acquire specialist knowledge of relevant emerging technologies
Working within Change Control and CAB approvals before any authorised changes are carried out
Uphold and promulgate the OneSchool Global ethos within all areas of responsibility
Nice to have
Knowledge of Ubiquiti and Cambium networks is desirable