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We are looking for an Infrastructure Engineer with French to join the Sopra Steria Polska team and contribute to a project for a client that provides technological and operational support for a project which is providing IT services for a major French telecommunications operator since 2010. Wide range of Level 1 & Level 2 support activities. High‑security environment with restricted access. Use of customer‑specific tools. Long‑term transformation initiatives. Tech stack on the project: Linux & Windows environments; Container technologies (Kubernetes); Virtualization technologies; Additional telco-specific platforms (e.g., NetAct)
Job Responsibility:
Handling and resolution of Level 2 incidents
Implementation of corrective actions: application restarts, server reboots, file system purges, parameter changes, network-related incident analysis, hardware intervention management, status checks via Nagios, process restarts
Preventive maintenance management
Planning, execution, and follow-up of maintenance actions to ensure infrastructure availability and performance
Projects
Verification of proper functioning of new platforms and servers
Restart of new applications or servers
Updating of operating procedures (DEX)
Occasional interventions
Execution of software updates: OS, IOS, firmware, certificates, and licenses
Problem management (recurring incidents)
Resolution of Level 2 incidents
Technical support for L2, L2+, and L3 depending on needs
Management of critical network incidents (ICR)
Handling of critical incidents
Sending alert SMS messages
Communication during business hours (HO)
Requirements:
Proficient in UNIX and Windows Server diagnostics and administration
Strong command of virtualization technologies
French language skills at a minimum B1 level
Strong communication abilities
Excellent teamwork skills
Availability and capability to perform on‑call duties
Nice to have:
Knowledge of Microsoft 365 tools, including Outlook, Teams, and OneDrive
Familiarity with container technologies (Docker, Kubernetes)
Experience working with ITSM system
Analytical thinking and problem-solving mindset
What we offer:
Luxmed
Medicover Sport
Worksmile
educational platforms
languages learning platform
referral bonus
copyrights
life insurance
workation
internal trainings
certifications (paid by the company)
conferences
Tech Lunches
possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)